Network Technical Support

2 weeks ago


Cairo, Egypt IT Pillars Full time
Responsibilities:
  • Collaborating with the IT department on the deployment and maintenance of network technologies.
  • Enhancing intranet performance and creating internet domains.
  • Testing the exchange of data between computers, servers, modems, and routers.
  • Installing, configuring, and updating network software, as well as maintaining hardware and network devices.
  • Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures.
  • Optimizing server capacity to keep up with demand in online traffic.
  • Testing network protocols and ensuring stable and secure server connectivity.
  • Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.
  • Documenting network processes and layouts, as well as enhancing network security.
  • Keeping abreast of developments in network infrastructure and technologies.


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