Network Technical Support
2 weeks ago
- Collaborating with the IT department on the deployment and maintenance of network technologies.
- Enhancing intranet performance and creating internet domains.
- Testing the exchange of data between computers, servers, modems, and routers.
- Installing, configuring, and updating network software, as well as maintaining hardware and network devices.
- Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures.
- Optimizing server capacity to keep up with demand in online traffic.
- Testing network protocols and ensuring stable and secure server connectivity.
- Training junior IT personnel, providing onsite or remote or technical support, and preparing user manuals.
- Documenting network processes and layouts, as well as enhancing network security.
- Keeping abreast of developments in network infrastructure and technologies.
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Technical Support Engineer
1 month ago
Cairo, Egypt MICROSOFT Full timeResponding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...
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Technical Support Engineer
1 month ago
Cairo, Egypt egybel Full timeResponding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...
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Technical Support Engineer
1 month ago
Cairo, Egypt alshaya group Full timeResponsibilty:Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software...
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Technical support engineer
1 month ago
Cairo, Egypt ARPUPLUS egypt Full timeResponsibilities:Installing and configuring client computer systems.Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.Repairing hardware malfunctions, software issues, and...
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Technical Support Specialist
1 month ago
Cairo, Egypt Transmar egypt Full timeSystem & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...
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Technical Support Specialist
1 month ago
Cairo, Egypt Transmar Cairo, Egypt Full timeSystem & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...
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IT Technical Support specialist
1 month ago
Cairo, Egypt Transmar egypt Full timeSet a backup plan for all users data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Responsible for company's surveillance system monitoring and maintenance...
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Remote Technical Support
1 month ago
Cairo, Egypt IBM WTC Egypt Full timeProvide assistance to all members in the use of our computer network,workstations, and equipment.● Assist with the communications and informationhardware and software, with primary responsibility for clients devicessystems, and their efficient integration.● Provide helpdesk support, via phone, computer, and through our ticketingsystem, for most issues...
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Technical Support Engineering IC3
1 month ago
Cairo, Egypt MICROSOFT Full timeResponding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software issues.Proposing...
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Technical Support VMWare
1 month ago
Cairo, Cairo, Egypt Arrow Electronics Full timePosition:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...
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Technical Support VMWare
1 month ago
Cairo, Egypt Arrow Electronics Cairo, Egypt Full timeDeveloping and deploying customized VMware solutions.Defining multiple virtual servers on a single host machine.Virtualizing Windows servers and connecting them to networks and clouds.Designing and implementing virtual desktop infrastructure (VDI) and enabling template management.Installing operating systems and service packs, as well as security patches and...
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Technical Support VMWare
3 days ago
Cairo, Egypt Arrow Electronics Full timePosition:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...
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Technical Support
4 weeks ago
Cairo, Egypt DXC technology Full timeIdentifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to resolve a...
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Netwitness Technical Support Engineer 2
4 weeks ago
Cairo, Egypt RSA Egypt Full timeResponsiblity:Collaborating with the IT department on the deployment and maintenance of network technologies.Enhancing intranet performance and creating internet domains.Testing the exchange of data between computers, servers, modems, and routers.Installing, configuring, and updating network software, as well as maintaining hardware and network...
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Technical Support Advisor English Speaker
3 weeks ago
Cairo, Egypt Concentrix Egypt Full timeProvide prompt and accurate technical support to customers via phone, email, and chat.Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client productsResearch and identify solutions to complex technical problems using knowledge base resources and escalation...
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Branch Technical Support
1 month ago
Cairo, Egypt MigrationIT Full timeEnd-user device support.Troubleshooting network connectivity problems (LAN, WAN, WiFi).Support applications (Outlook, printing, scanning, etc.).Hardware support (Printers, MFPs, desk phones, etc.)Installation and configuration of a company’s hardware operating systems and applications.Maintenance and monitoring of computer networks and...
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Technical Support Advisor English Speaker
3 weeks ago
Cairo, Egypt Concentrix Egypt Full timeProvide prompt and accurate technical support to customers via phone, email, and chat.Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client productsResearch and identify solutions to complex technical problems using knowledge base resources and escalation...
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Technical Back Office for NOC Support
1 month ago
Cairo, Egypt new tech Full timeResponsibilty:Collaborating with the IT team on the development and maintenance of network infrastructure.Providing technical end-user support, performing troubleshooting, and resolving network issues.Maintaining internet domains and enhancing intranet performance.Running diagnostic tests on the communication between computers, routers, modems, and...
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Technical Support Manager
1 month ago
Cairo, Egypt Millensys Full timeJob DescriptionSet clear objectives, evaluate progress, and instill a high-performance culture with a focus on the team.work, service excellence, and ownership for resolving customer issuesSet up, manage, and improve standards and procedures within the teamEnsure working practices are well defined and operational with minimal disruption using technology to...
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Network Security Engineer
1 month ago
Cairo, Egypt Orange Business Services Egypt Full timeResponsibilities:Validat Low Level and High-Level design of MLAN and Wide Area networks utilizing industry best practicesTranslate business outcomes to technical solutionsProvide technical guidance and support to delivery teams throughout all phases of a project including Project Launch Workshops, Kickoff calls, lessons learned, etc. as neededReview client...