French-speaking service delivery manager

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achievedDefine service level agreements (SLA) related to contracted services and have an excellent understanding of the contractResponsible for the cost and quality of solutions delivered by the...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...

Microwave product engineer is responsible for North Africa region microwave product project technical delivery, meet customer satisfaction. fluent French speakersBachelor's Degree or above in communication engineering, electrical engineering, computer field or related fields.Technical knowledge both in microwave theory and microwave equipment. Microwave...

NAOS Customer Experience is looking to hire a bilingual French & English Sales Agent (bilingual speaking two languages fluently).JOB DESCRIPTION: Leads management Sales validation (age criteria, dates etc...)Send the whole dossier when there is a leadWORK LOCATION: 21 Masr Helwan Agricultural Road, Maadi, Cairo, EgyptSALARY PACKAGE:Base Salary: 15,000 EGP...

About this opportunity:We are now looking for a Distribution and Warehouse Management resource to ensure a robust, cost-efficient, timely, and environmentally friendly distribution and warehousing execution of products and services in accordance with the established Supply and Distribution strategy.What you will do: Secure tactical & strategic logistics...

Datacom product engineer is responsible for North Africa region datacom product project technical delivery, meet customer satisfaction. fluent French speakers.Bachelor's Degree or above in communication engineering, electrical engineering, computer field or related fields.Strong technical knowledge about Router/Switch/FIrewall, master datacom protocal, IGP,...

Job SummaryQualifications RequiredExcellent command of written and spoken French. Previous experience in teaching French is essential Bachelor degree in the related field is essential Strong classroom management skills Excellent command in using Microsoft Office and Smart boardsThe French Teacher will be responsible for teaching French for Key Stage 1 & Key...

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...

About the role:MissionWithin the Communication Services Business Line, Global Professional Services defines, industrials, promotes transverse service offers and customer care services for our international and French customers (DGC / DEF). Its mission is also to create associated sales collateral and build the service catalogue together with sales channels,...

Handles daily support activities for live products, ensuring a high level of service availability by restoring faulty services appropriately, and in a timely manner Communicates with customers in a professional way through direct meetings, phone calls, and emails, keeping the customer constantly informed about status and progress of all open issues which are...

The Opportunity:If you are looking to join a dynamic and diverse Transformation Delivery (TD) team delivering large-scale transformation program advisory services, come and talk to EY's TD team about the opportunities we can offer you. To continue the successful growth of our TD team within EY's Consulting practice, we are looking for experienced, motivated...

What you will do: Steer MS delivery operational, financial performance and customer satisfaction. Steer the quality of NOC, reduce the critical incidents, and meet the contractual SLA/KPIs. Handle specific contract delivery performance. Conduct Operating Level Agreements (OLA) signed with other service delivery units. Steer operational perfection. Guide all...

The Delivery Station Liaison (DSL) team provides outstanding Customer Service from within the heart of Amazon's Delivery Stations. The team provides support to customers who have experienced a failed delivery and require an urgent reattempt, as well as reducing Customer effort by pre-emptively addressing delivery issues before the customer even knows there...

About the role:L2 OPS First technical point of contact for domain24/7 availability for On call and Non Business hours planned activitiesManaging the day-to-day activities of the team (Incident, Change, vulnerability, patch Audits)Motivating the team to achieve organizational goals.Resources allocation and assignment of L2 expert per techno according to...

Assessing the service needs of clients and linking them to the appropriate resources and providers.Facilitating programs and services, job training, and transportation.Developing a resource directory of local social service agencies and providers for easy access.Assisting clients with applications for benefits and entitlement programs and assisting clients...

The ability to work together and cooperate with the work team.Proficiency in oral and written communication skills.Possessing creativity and devising appropriate solutions to problems.Flexibility and ability to face work pressures and challenges.Commercial awareness and understanding of business environments.

Lead the delivery of all technical delivery in projects and services activities related from a technical and business side. Engage with the LoB management to develop a cohesive strategy for the growth of the LoB service across the different countries. Guide the technical teams to work closely with the project manager to ensure projects experiences and...

Commercial Manager for Ship Chandling (Procurement/Project Management) Our client provides reliable Procurement and Project Solutions to the Energy, Construction, Mining, and Shipping Industries in Africa. They have a future oriented mindset with regards to their clients, suppliers, and the environment. Their vision is to become a recognised name on the...

Answering all clients inquiries & handle their needs, complains & comments. Submit weekly & monthly reports for continues evaluation on customer's status when needed.Provide relevant clients feedback to the direct manager & to the right channels.Deal with all clients deals in a professional, positive & trustworthy manner.0-5 years of experience in call...