Ms Delivery Manager

2 weeks ago


Cairo, Cairo, Egypt Ericsson Full time

What you will do:

  • Steer MS delivery operational, financial performance and customer satisfaction.
  • Steer the quality of NOC, reduce the critical incidents, and meet the contractual SLA/KPIs.
  • Handle specific contract delivery performance.
  • Conduct Operating Level Agreements (OLA) signed with other service delivery units.
  • Steer operational perfection.
  • Guide all NOC teams for operational excellence through high level of automation and synergies.
  • Identify delivery trends possible Add on Sale.

You will bring

  • Min years of experience: 10 Years.
  • Domain experience: Core & IP Network.
  • Delivering results and meeting customer expectations.
  • Persuading and influencing with argumentation skills.
  • Analyzing.
  • Entrepreneurial and commercial thinking.
  • Relating and networking.
  • Leading and supervising, have coaching skills.
  • Market insight, business understanding and Ericsson knowledge.

Why join Ericsson?
At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone.

You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.


What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

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