IT Delivery Manager

Compliance Management:Ensure all processes related to customer and supplier data management comply with regulatory and company standards.Oversee the accuracy and completeness of billing information, including official names, billing addresses, VAT treatment, and primary contacts.Maintain up-to-date records of all necessary official documents (e.g., CR, TRN,...

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achievedDefine service level agreements (SLA) related to contracted services and have an excellent understanding of the contractResponsible for the cost and quality of solutions delivered by the...

Overview: The Compliance Manager will be a key member of the Revenue Operations (RevOps) team responsible for ensuring all processes and activities adhere to regulatory standards and internal policies. This role will have a significant focus on managing commercial contracts reviewing customer purchase orders (POs) setting guidelines for order...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...

What you will do: Steer MS delivery operational, financial performance and customer satisfaction. Steer the quality of NOC, reduce the critical incidents, and meet the contractual SLA/KPIs. Handle specific contract delivery performance. Conduct Operating Level Agreements (OLA) signed with other service delivery units. Steer operational perfection. Guide all...

The Opportunity:If you are looking to join a dynamic and diverse Transformation Delivery (TD) team delivering large-scale transformation program advisory services, come and talk to EY's TD team about the opportunities we can offer you. To continue the successful growth of our TD team within EY's Consulting practice, we are looking for experienced, motivated...

About the opportunityRole SummaryWhat's On Your Plate? Prepare assets, liabilities, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial action by analyzing accounting options Summarize current financial status by collecting information and prepare...

The Delivery Station Liaison (DSL) team provides outstanding Customer Service from within the heart of Amazon's Delivery Stations. The team provides support to customers who have experienced a failed delivery and require an urgent reattempt, as well as reducing Customer effort by pre-emptively addressing delivery issues before the customer even knows there...

Job Title: .NET Core Full Stack Technical Lead Location Fountain Valley, CA(ONSITE) Day 1 Onsite Immediate Urgent Positions FTE ONLY Key Responsibilities: Lead the technical design, development, testing, and deployment of high-quality web applications using .NET Core technologies Work collaboratively with other technical leads, architects, and...

Act as project/delivery manager where you will build, lead, motivate, direct and support the cross-functional project delivery team by developing a clear vision of successes and nurturing strong relationships and trust within the team – lead from the front, keeping the team informed.o Identify all stakeholders, suppliers and delivery functions at kick off,...

Lead the delivery of all technical delivery in projects and services activities related from a technical and business side. Engage with the LoB management to develop a cohesive strategy for the growth of the LoB service across the different countries. Guide the technical teams to work closely with the project manager to ensure projects experiences and...

Answer emergency and nonemergency calls and document important information.Respond to any issues and follow-up by coordinating with the appropriate departments or field units.Operate and manage a multi-line telephone console system.Respond to queries related to products and deliveries.Use the radio, phone or computer to direct crews and other field units to...

We support the Kingdom s largest and most complex organizations across all industries in delivering enterprise transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. About usEstablished in 1993 Alnafitha IT is a leading IT service provider in Saudi Arabia that adapts a...

Serve as the Scrum Master for one or more Agile development teams, facilitating the Agile process and ensuring adherence to Scrum principles. Guide and coach the team on Agile practices, including sprint planning, daily standups, sprint reviews, and retrospectives. Facilitate effective communication and collaboration within the team and with stakeholders,...

1.Strategic Planning and Change Management:Develop and implement organizational development strategies aligned with the company's goals.Lead change management initiatives to support business transformations.Conduct organizational assessments to identify strengths, weaknesses, opportunities, and threats.Building Organizational Structures for the Company and...

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Aim to constantly improve people operations service delivery with excellent customer service byidentifying challenges and recommending opportunities for improvements, constantly thinkingoutside of the box in terms of solutions. Trusted Business Partner to the executive team. Coach and support local leadership team inidentifying and managing people...

The Customer Project Manager has a critical role in leading customer-facing projects for Vodafone's UK Business technology solutions Customers. They are responsible for managing multi-party teams and typically oversee IT solutions that aim to transform customer's operations. The role entails reporting to the Agile Portfolio Lead or working within a program...