Service Delivery Manager

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achievedDefine service level agreements (SLA) related to contracted services and have an excellent understanding of the contractResponsible for the cost and quality of solutions delivered by the...

Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...

The Opportunity:If you are looking to join a dynamic and diverse Transformation Delivery (TD) team delivering large-scale transformation program advisory services, come and talk to EY's TD team about the opportunities we can offer you. To continue the successful growth of our TD team within EY's Consulting practice, we are looking for experienced, motivated...

What you will do: Steer MS delivery operational, financial performance and customer satisfaction. Steer the quality of NOC, reduce the critical incidents, and meet the contractual SLA/KPIs. Handle specific contract delivery performance. Conduct Operating Level Agreements (OLA) signed with other service delivery units. Steer operational perfection. Guide all...

The Delivery Station Liaison (DSL) team provides outstanding Customer Service from within the heart of Amazon's Delivery Stations. The team provides support to customers who have experienced a failed delivery and require an urgent reattempt, as well as reducing Customer effort by pre-emptively addressing delivery issues before the customer even knows there...

The ability to work together and cooperate with the work team.Proficiency in oral and written communication skills.Possessing creativity and devising appropriate solutions to problems.Flexibility and ability to face work pressures and challenges.Commercial awareness and understanding of business environments.

Assessing the service needs of clients and linking them to the appropriate resources and providers.Facilitating programs and services, job training, and transportation.Developing a resource directory of local social service agencies and providers for easy access.Assisting clients with applications for benefits and entitlement programs and assisting clients...

Lead the delivery of all technical delivery in projects and services activities related from a technical and business side. Engage with the LoB management to develop a cohesive strategy for the growth of the LoB service across the different countries. Guide the technical teams to work closely with the project manager to ensure projects experiences and...

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...

Handles daily support activities for live products, ensuring a high level of service availability by restoring faulty services appropriately, and in a timely manner Communicates with customers in a professional way through direct meetings, phone calls, and emails, keeping the customer constantly informed about status and progress of all open issues which are...

About the opportunityRole SummaryWhat's On Your Plate? Prepare assets, liabilities, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial action by analyzing accounting options Summarize current financial status by collecting information and prepare...

Aim to constantly improve people operations service delivery with excellent customer service byidentifying challenges and recommending opportunities for improvements, constantly thinkingoutside of the box in terms of solutions. Trusted Business Partner to the executive team. Coach and support local leadership team inidentifying and managing people...

Responsibilities: Ensuring the correct and proper delivery of customer support services to our customers. Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. Take ownership of customers issues and follow problems through to resolution Guide the sales and presales team in any projects...

**Álláslehetőség adatai**:KépességekSzoftverfejlesztési projekttapasztalatIparágIT szolgáltatásokMunkatapasztalat- 5 évVárosBudapestÁllam/tartományBudapestIrányítószám1113**Munkakör leírása**:- A DSS Consulting Zrt. 1998-as alapításától kezdve üzleti intelligencia rendszerek, analitikus megoldások bevezetésére és egyedi...

Job Title: .NET Core Full Stack Technical Lead Location Fountain Valley, CA(ONSITE) Day 1 Onsite Immediate Urgent Positions FTE ONLY Key Responsibilities: Lead the technical design, development, testing, and deployment of high-quality web applications using .NET Core technologies Work collaboratively with other technical leads, architects, and...

Act as project/delivery manager where you will build, lead, motivate, direct and support the cross-functional project delivery team by developing a clear vision of successes and nurturing strong relationships and trust within the team – lead from the front, keeping the team informed.o Identify all stakeholders, suppliers and delivery functions at kick off,...

Lionsgate Contractors are currently looking for an experienced Groundworks team to start on site in Birmingham The ideal Groundworker: Must have a valid CSCS card Must have confined Space qualificationMust have previous experience with Kerbing and FinishingMust be local or within commuting distance to Birmingham Immediate start Rate Negotiable Please apply...

IntroductionAs a Business Sales & Delivery Executive, you will support IBM's consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM's top technologies. If you're ready to bring insights and...

Nos salaires augmentent en 2023 Nos seniors recherchent leurs SUPERS infirmiers Villa Beausoleil est une entreprise familiale et ind pendante, nous imaginons, construisons et g rons des lieux de vie haut de gamme et innovants pour seniors. Nous nous engageons offrir une r elle qualit de vie nos r sidents en incluant l h bergement, la...

Responsibilities: Transform the SW Services portfolio to cloud-native solutions Actively contribute on the success of the entire CSW product portfolio. Develop strategies to deliver high-quality cloud services to customers Manage all aspects of services delivery, including scoping, planning, deployment, and support Provide leadership and guidance to the...