Manager - Transformation Delivery - Business

2 weeks ago


Cairo, Cairo, Egypt Talent Pal Full time

The Opportunity:


If you are looking to join a
dynamic and diverse Transformation Delivery (TD) team delivering large-scale transformation program advisory services, come and talk to EY's TD team about the opportunities we can offer you.

To continue the successful growth of our TD team within EY's Consulting practice, we are looking for experienced, motivated people who have previously worked in program and project management, business or digital transformation roles, either in industry or in a client-side advisory role to join our team.


About Transformation Delivery in EY;**Our TD team sits within the Business Consulting pillar of the EY's Business Transformation practice. With a clear purpose of 'building a better working world', EY's TD team is committed to delivering exceptional client services across a range of sectors, including the public sector particularly health, energy and utilities, financial services and real estate, hospitality and construction.

In EY, our approach to delivering exceptional program/project management and transformation services for our clients is underpinned by three defining features of our approach
-
Purpose-led Transformation Having shifted to becoming a purpose led organization in 2013, we, at EY, have seen the benefits of purpose-led transformation for ourselves. And we are now using this proven approach to inform our client engagements.
-
Collaborative teamwork In TD, we take a very proactive approach to ensuring that our teams are 'more than the sum of the parts' and that all members of the team are supported in their career development and progression. EY's highest performing teams provide the right mix of talent to excel in volatile markets, solve the most complex problems and deliver quality results that surpass expectations for the EY team in conjunction with the client teams with whom we partner.***-
Delivering exceptional client service in a consistent and professional manner EY's Service Quality tools are designed to provide a process of continuous improvement, using a portfolio of tools and enablers designed to support the Consulting Strategy by embedding service quality into delivery of all of our engagements.

Role and Requirements:

In order to grow EY's successful TD business we are looking for experienced Transformation Delivery Consultant
Manager who will be responsible for:

Client Responsibilities

  • Setting up PMO, SMO, TMOs including operating model, org structure, policies, procedures and processes.
  • Knowledge in PM tools and system implementation and business requirements including business process design, testing and end user training involving multiple cross functional stakeholders.
  • Managing and delivering largescale transformation programs and projects to time, cost and quality.
  • Leading and managing the delivery of major project and portfolio activities throughout the Lifecyle from initiation to closure.
  • Building valued relationships with external clients and internal peers and developing a portfolio of business by focusing on high impact opportunities.
  • Ensuring the consistent delivery of excellent, highquality work products by EY teams, providing a platform to build and maintain our global brand, reputation, and purpose.
  • Creating innovative commercial insights for clients, adapting methods and practices to fit operational team and cultural needs, and contributing to thought leadership.
  • Driving improvements by taking responsibility for engagement / account level Quality & Risk Management (QRM) initiatives, ensuring that project teams understand and comply with our Q&RM requirements.
  • Owns and monitor all project risks and issues and take appropriate actions
  • Managing the team and guiding them throughout the engagement.
  • Ability to link projects and portfolios to Strategic KPIs and monitoring them closely to assure goals and key benefits are achieved.

Internal Responsibilities

  • Client account management activities such as recruitment for the project team, managing financial aspects of client engagements, and quality and risk management.
  • Building valued relationships with clients and colleagues to assist in generating new business opportunities for EY
  • Leading and supporting presentations and proposals for elements of medium to high complex projects to prospective and existing clients.
  • Communicating effectively with EY senior management and working to build, manage and motivate highperforming teams;
  • Understanding EY's service offerings and actively identifying opportunities to better serve our clients;
  • Building strong internal relationships within Advisory and across other services lines;
  • Supporting team development activities;
  • Supporting, coaching, and mentoring activities;
  • Conducting performance reviews and contributing to performance feedback;
  • Contributing to people initiatives including recruiting, retaining and training activities.
  • Understan


  • Cairo, Cairo, Egypt IBM Full time

    IntroductionAs a Business Sales & Delivery Executive, you will support IBM's consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM's top technologies. If you're ready to bring insights and...


  • Cairo, Cairo, Egypt vodafone egypt Full time

    Act as project/delivery manager where you will build, lead, motivate, direct and support the cross-functional project delivery team by developing a clear vision of successes and nurturing strong relationships and trust within the team – lead from the front, keeping the team informed.o Identify all stakeholders, suppliers and delivery functions at kick off,...


  • Cairo, Cairo, Egypt Philips Full time

    Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...


  • Cairo, Cairo, Egypt Philips Full time

    Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...


  • Cairo, Cairo, Egypt vodafone Full time

    The Customer Project Manager has a critical role in leading customer-facing projects for Vodafone's UK Business technology solutions Customers. They are responsible for managing multi-party teams and typically oversee IT solutions that aim to transform customer's operations. The role entails reporting to the Agile Portfolio Lead or working within a program...

  • IS&T Business Partner

    4 weeks ago


    Cairo, Cairo, Egypt Alstom Full time

    Full-time IS&T Business Partner in EgyptAt Alstom, we have a solid understanding of transport networks and what keeps people moving - trains, metros, monorails, trams, turnkey systems, infrastructure, and digital mobility are just a few things in our wide portfolio. Our 80,000 colleagues worldwide are dedicated to greener and smarter mobility, connecting...

  • IS&T Business Partner

    2 months ago


    Cairo, Cairo, Egypt Alstom Full time

    Full-time IS&T Business Partner in EgyptAt Alstom, we have a solid understanding of transport networks and what keeps people moving - trains, metros, monorails, trams, turnkey systems, infrastructure, and digital mobility are just a few things in our wide portfolio. Our 80,000 colleagues worldwide are dedicated to greener and smarter mobility, connecting...


  • Cairo, Cairo, Egypt Talent Pal Full time

    As a Business Transformation professional, you'll provide clients with a strong analytical framework to design and activate their destination strategies, transform and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you'll work closely with our clients' marketing, sales, and experience functions, helping to ensure...


  • Cairo, Cairo, Egypt SSC Egypt Full time

    The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achievedDefine service level agreements (SLA) related to contracted services and have an excellent understanding of the contractResponsible for the cost and quality of solutions delivered by the...


  • Cairo, Cairo, Egypt Ssc Egypt Full time

    Determining and developing user requirements for digital transformation projects. Performing, evaluating, and thorough quality assurance at every stage of the project delivery. Partnering with stakeholders from the client team, technical teams, and internal business analysis team to develop analysis and documentation in a collaborative way and efficient...

  • Ms Delivery Manager

    2 weeks ago


    Cairo, Cairo, Egypt Ericsson Full time

    What you will do: Steer MS delivery operational, financial performance and customer satisfaction. Steer the quality of NOC, reduce the critical incidents, and meet the contractual SLA/KPIs. Handle specific contract delivery performance. Conduct Operating Level Agreements (OLA) signed with other service delivery units. Steer operational perfection. Guide all...


  • Cairo, Cairo, Egypt IBM Full time

    IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...


  • Cairo, Cairo, Egypt myGwork Full time

    The Delivery Station Liaison (DSL) team provides outstanding Customer Service from within the heart of Amazon's Delivery Stations. The team provides support to customers who have experienced a failed delivery and require an urgent reattempt, as well as reducing Customer effort by pre-emptively addressing delivery issues before the customer even knows there...


  • Cairo, Cairo, Egypt Orange Business Full time

    About the role:This is a senior role where Success requires strong strategic ability in co-construction, organization alignment, executive support/sponsorship, and measures of success with a structured, executive-level governance cadence.As International Zone Project Management Head Cairo, your responsibilities will traverse multiple organizations and...


  • Cairo, Cairo, Egypt KnowledgeNet Full time

    Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...


  • Cairo, Cairo, Egypt SSC Egypt Full time

    Senior Business Analyst Role 5+ years of hands-on experience in business analysisBachelor's degree (or equivalent) in computer engineering, information technology, or computer scienceExperience in digital transformation public sector projects is highly preferredFlexibility to work in fast-paced and dynamic project delivery cycles along with the adaptability...

  • Accountant

    2 weeks ago


    Cairo, Cairo, Egypt Delivery Hero Full time

    About the opportunityRole SummaryWhat's On Your Plate? Prepare assets, liabilities, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial action by analyzing accounting options Summarize current financial status by collecting information and prepare...

  • Area Manager

    2 weeks ago


    Cairo, Cairo, Egypt Orange Business Services Egypt Full time

    About this role: The role of Project Manager comprises the following responsibilities: Delivery/Program Management, Implementation Partner Management, and Key Account Management.In this role, you will successfully drive and deliver APAC projects on time, above customer expectations, and within budget. You liaise and interact with project stakeholders and...

  • IT Delivery Manager

    2 weeks ago


    Cairo, Cairo, Egypt DSS Consulting Full time

    **Álláslehetőség adatai**:KépességekSzoftverfejlesztési projekttapasztalatIparágIT szolgáltatásokMunkatapasztalat- 5 évVárosBudapestÁllam/tartományBudapestIrányítószám1113**Munkakör leírása**:- A DSS Consulting Zrt. 1998-as alapításától kezdve üzleti intelligencia rendszerek, analitikus megoldások bevezetésére és egyedi...


  • Cairo, Cairo, Egypt Delivery Hero SE Full time

    Aim to constantly improve people operations service delivery with excellent customer service byidentifying challenges and recommending opportunities for improvements, constantly thinkingoutside of the box in terms of solutions. Trusted Business Partner to the executive team. Coach and support local leadership team inidentifying and managing people...