Compliance Manager

2 weeks ago

Cairo, Cairo, Egypt Alnafitha IT Full time

Compliance Management:

  • Ensure all processes related to customer and supplier data management comply with regulatory and company standards.
  • Oversee the accuracy and completeness of billing information, including official names, billing addresses, VAT treatment, and primary contacts.
  • Maintain up-to-date records of all necessary official documents (e.g., CR, TRN, Authorized Signatories, NDA).
  • Ensure compliance with credit terms, limits, and the credit request process in collaboration with the accounts receivable team.

Commercial Contracts:

  • Review and manage commercial contracts to ensure they meet compliance standards and align with company policies.
  • Negotiate contract terms with customers and suppliers to ensure favorable conditions while maintaining compliance.
  • Develop and implement contract management processes, ensuring all contracts are reviewed and approved in a timely manner.

Process Oversight:

  • Establish and maintain scalable and compliant processes for customer and supplier registration.
  • Monitor and enforce compliance in the configuration of new product items, pricing, and VAT.
  • Review and ensure accuracy in outgoing quotes, escalating issues or seeking exceptions from the business desk as needed.
  • Ensure order fulfillment processes adhere to best practices and compliance standards from order entry to invoicing.

Order Processing & Fulfillment:

  • Set guidelines for the order processing workflow, ensuring compliance with regulatory and company standards.
  • Validate and upload all supporting documents for customer purchase requests/orders.
  • Manage end-to-end order processing transactions, ensuring accuracy and timely delivery commitments.
  • Handle day-to-day order management, including issue resolution and information gathering regarding schedules, invoices, tracking info, and sign-off documents.
  • Issue and communicate purchase orders to suppliers, ensuring bills are received and updated in the system.
  • Coordinate with internal delivery teams or external suppliers to ensure timely delivery and resolve discrepancies.

Team Coordination & Training:

  • Ensure all RevOps team members are following established processes and compliance guidelines.
  • Develop and deliver compliance training to the RevOps team to ensure understanding and adherence to relevant regulations and internal policies.
  • Act as the point of contact for compliance-related queries within the RevOps team.

Collaboration & Continuous Improvement:

  • Work closely with the Finance team on Accounts Receivable and Accounts Payable issues, ensuring compliance and follow-up as needed.
  • Collaborate with business development and sales teams to improve procurement, vendor management, onboarding processes, and order forecasts.
  • Provide feedback to management on process improvements, procedures, order management, and overall efficiency.

Reporting:

  • Prepare and present compliance reports to senior management, highlighting areas of concern and suggesting improvements.

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