Customer Service

2 weeks ago


Cairo, Cairo, Egypt Progate Full time
Answering all clients inquiries & handle their needs, complains & comments.
  • Submit weekly & monthly reports for continues evaluation on customer's status when needed.
  • Provide relevant clients feedback to the direct manager & to the right channels.
  • Deal with all clients deals in a professional, positive & trustworthy manner.
0-5 years of experience in call center and customer service. Fluency in English. Good in French (it will be an advantage). The Spanish language is a plus. Ability to deal with different cultures. Ability to use Marketing Skills. Excellent Communication skills. Excellent verbal & written skills. Strong Customer Orientation. Strong listening & interpersonal skills. Strong problem-solving skills. Flexibility. High sense of time management. Excellent computer skills.

Established in 2010, Progate Development has become one of the leading real estate developers of premier upscale residential and commercial projects built on prime locations in both New Cairo and El Sherouk City.

Managing the whole project life-cycle in-house while always insisting on the highest quality at every stage of construction. And providing our clients with the best possible After Sales services available.
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