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Customer Service Officer
2 weeks ago
Responsibilities:
- Interact with customers over the phone to understand their banking needs.
- Provide excellent customer service to achieve customer loyalty.
- Resolve problems over the telephone on the spot.
- Convert sales opportunities in order to meet financial targets.
- Clarify and explain procedures and products over the telephone.
- Capture and report customer feedback towards continual product development.
- Performs the necessary amp; right action on systems and tools in order to fulfill the customer request properly and maintain the company's financial position.
- Recommends process improvements to facilitate the Customer care work and delight the customers.
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Customer Service and Sales Officer
2 weeks ago
Cairo, Cairo, Egypt British Council Full timeWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas,...
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Customer Service and Sales Officer
3 weeks ago
Cairo, Cairo, Egypt British Council Full timeWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas,...
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Customer Service Officer
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Mea Full timeResponsibilities: Interact with customers over the phone to understand their banking needs Provide excellent customer service to achieve customer loyalty Resolve problems over the telephone on the spot Convert sales opportunities in order to meet financial targets Clarify and explain procedures and products over the telephone Capture and report customer...
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Customer Service Officer
2 weeks ago
Cairo, Cairo, Egypt Majid Al Futtaim Full timeResponsible for the day to day smooth operations of the Customer Service Information Desk / booth.Minimum High School Graduate or Equivalent
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Customer Service Agent
2 weeks ago
Cairo, Cairo, Egypt iSchool Full timeResponsibilities: Assist customers with onboarding, registration, and payment processes. Troubleshoot technical issues related to our online platform and software. Provide guidance to parents and teachers on student progress and program information. Collaborate closely with different teams, including Curriculum, Marketing, and Sales, to enhance customer...
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Customer Service Agent
2 weeks ago
Cairo, Cairo, Egypt Egypro FME Full timeManage large amounts of incoming calls Generate sales leads Book visits and inspections as per flying team schedule and whereabouts. Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using...
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Customer Services Offshore
2 weeks ago
Cairo, Cairo, Egypt Raya Contact Center Full timeRaya OSN Project Call Center Offshore Advisor is now needed : Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and...
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Customer Service
4 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...
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Customer Service
3 months ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt E-planet Egypt Full timeResponsibilities & Duties:E mail Correspondence with the Education DepartmentWelcomes visitors by greeting them, in person or on the phone.Maintains a cheerful and helpful personality.Introduces our course packages to clients face to face or by telephone.Ensuring that customer requests for enrollment and other services are met and confirmed.Job...
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Customer Service
2 weeks ago
Cairo, Cairo, Egypt Progate Full timeAnswering all clients inquiries & handle their needs, complains & comments. Submit weekly & monthly reports for continues evaluation on customer's status when needed.Provide relevant clients feedback to the direct manager & to the right channels.Deal with all clients deals in a professional, positive & trustworthy manner.0-5 years of experience in call...
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English Customer Service
2 weeks ago
Cairo, Cairo, Egypt NAOS Solutions Full timeEnglish Customer Service Role at NAOS Solutions:NAOS Solutions is seeking a dedicated and customer-focused individual to join our Customer Service department as an English Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our English-speaking customers.Responsibilities: Respond to customer...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt Centro Global Solutions Full timeAt Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specific inquiries. The Customer Service & Marketing Representative will build...
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Customer Service Executive
2 weeks ago
Cairo, Cairo, Egypt LikeCard Full timeThis is a remote position. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service by addressing customer inquiries resolving issues and ensuring a positive customer experience. This role requires strong communication skills a...
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Customer Service Advisor
2 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeResponsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...
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Customer Service Assistant
4 weeks ago
Cairo, Cairo, Egypt Al Futtaim Private Company LLC Full timeJob Requisition ID: 160260 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Customer Service Assistant
2 months ago
Cairo, Cairo, Egypt Al Futtaim Private Company LLC Full timeJob Requisition ID: 160260 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Banking Customer Service
2 weeks ago
Cairo, Cairo, Egypt Raya CX Full timeThe job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location.All representatives can expect to:Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cardsCheck on the...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt Jobzella Full timeListen and respond to customers' needs and concerns Provide information about products and services Take orders, determine charges, and oversee billing or payments Review or make changes to customer accounts Handle returns or complaints Record details of customer contacts and actions taken Research answers or solutions as needed Refer customers to...
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Customer Service Executive
2 weeks ago
Cairo, Cairo, Egypt GIMPEX Full timeMinimum 1 year experience in call center industry. Call center Industry | technology knowledge.Bachelor's Degree Required.Fluent English. - Positive, Enthusiastic, Friendly attitudeFor over 20 years, we have worked hard to develop a company based in principles that value people.GIMPEX is comprised of 9 companies: GIMPEX Audio Visual Communications GIMPEX...