Senior HR Operations Specialist

1 week ago

Heliopolis, Egypt Misr Technology Services Full time

**Job Summary**:
**Key Responsibilities**:
**Payroll Operations**:

- Manage end-to-end monthly payroll processing using **SAP**, including salary inputs, calculations, deductions, and net pay verification.
- Submit accurate payroll reports on a monthly, quarterly, and annual basis to both internal stakeholders and external authorities.
- Process all payroll changes related to new hires, promotions, resignations, terminations, and salary adjustments.
- Utilise the national tax portal for filing and verifying payroll tax declarations on time.
- Collaborate with auditors and tax authorities during payroll and social insurance audits.

**HR & Compliance Support**:

- Administer employee benefits programs, including savings plans, medical and life insurance, and employee loans.
- Process **leave without pay** and **overtime** requests, ensuring alignment with company policies.
- Maintain accurate and up-to-date employee records in the HR system relevant to payroll processing.
- Coordinate with the Finance team to ensure timely payment of payroll taxes and all related liabilities, in compliance with legal and regulatory requirements.

**Reporting & Analysis**:

- Generate monthly payroll, transaction, and headcount reports.
- Create payroll analytics dashboards and provide ad hoc reports to support decision-making using **advanced Excel tools**.
- Handle monthly attendance reports and support HR with data insights and recommendations.

**Employee Relations**:

- Respond to employee inquiries related to salaries, deductions, attendance, and benefits.
- Issue HR letters and employment-related documents upon request.

**Qualifications & Requirements**:
**Education**:

- Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.

**Experience**:

- Minimum of 4-6 years in payroll and HR operations, preferably in a large or multinational organisation.

**Technical Skills**:

- Hands-on experience using SAP HCM.
- Advanced Microsoft Excel skills (formulas, pivot tables, data analysis).
- Strong computer skills including MS Word, Visio, and PowerPoint.

**Knowledge & Competencies**:

- Thorough understanding of income tax Law, Egyptian labour** law**, and **social insurance processes**.
- High attention to detail, accuracy, and confidentiality.
- Strong communication and interpersonal skills in both **English and Arabic**.
- Analytical mindset with excellent problem-solving abilities.
- Customer service-oriented, collaborative team player.
- Ability to prioritise tasks, meet deadlines, and handle multiple assignments efficiently.
- Demonstrated discretion and professionalism in dealing with sensitive information.

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