Lead, CRM

6 days ago


مصر, Egypt اورنچ مصر Full time

About the job Lead, CRM

**Purpose of the job**

Introducing business changes to CRM system, developing new rules on Siebel CRM system, troubleshooting issues that may impact on the CRM production technology framework, and partner with the end-users and business on introducing new features.

**Duties and responsibilities**
- Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical solutions within the Siebel CRM platform.
- Write clean, efficient, and maintainable code using Siebel tools, scripting languages, and other relevant technologies.
- Customize Siebel workflows, business services, business components, views, applets, and other Siebel objects as needed.
- Perform unit testing, integration testing, and system testing to ensure quality and reliability of developed solutions.
- Work closely with other members of the development team, including database developers, Ul/UX designers, and system administrators, to deliver integrated solutions.
- Document technical designs, specifications, and configurations to facilitate knowledge transfer and ensure maintainability.
- Provide technical support and assistance to end-users and other stakeholders as needed.
- Stay updated with Siebel CRM technology advancements, best practices, and industry trends to continuously improve development processes and solutions.

**Job specification**

**Education**

Bachelor degree in Telecommunication and Electronics Engineering or Computer Science

**Experience**

From 0-2 Years of experience.

**Skills and abilities**:

- Strong experience in Siebel CRM development, including configuration, workflow, and EAl integration 
- Proficiency in Siebel Tools, eScript, and Siebel EAl technologies 
- Experience in designing and implementing customizations and extensions in Siebel 
- Strong understanding of Siebel architecture and data model 
- Excellent analytical and problem-solving skills 
- Effective communication and teamwork abilities


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