CRM Support Supervisor

**Role purpose**: To manage CRM Applications function, responsible for planning, design, implementation & support activities, as well as platform roadmap, allowing Vodafone to provide best customer experience. **Key accountabilities and decision ownership** - **Vendor Management**: Select, manage, lead, support & monitor 3rd parties serving Vodafone...

**Job Overview**: Invitro Capital is seeking a detail-oriented and experienced CRM Manager to join our team. In this role, you will be responsible for developing and implementing effective CRM strategies and managing our customer database. As a CRM Manager, you will play a key role in ensuring efficient customer relationship management, optimizing customer...

Report on CRM performance and suggest tactics for continuous improvement. - Ensure data accuracy, integrity, and security within the CRM platform. - Collaborate with various departments, including marketing, product, and customer service to ensure CRM strategies are aligned with overall business objectives. - Effectively communicate CRM strategies,...

About the job Lead, CRM **Purpose of the job** Introducing business changes to CRM system, developing new rules on Siebel CRM system, troubleshooting issues that may impact on the CRM production technology framework, and partner with the end-users and business on introducing new features. **Duties and responsibilities** - Collaborate with business...

**Summary**: **Responsibilities**: - Develop and execute comprehensive CRM strategies tailored for the e-commerce industry to increase customer engagement, retention, and loyalty. - Utilize customer segmentation techniques to identify distinct customer groups and create personalized messaging and campaigns for each segment. - Collaborate closely with...

**Purpose of the job** Introducing business changes to CRM system, developing new rules on Siebel CRM system, troubleshooting issues that may impact on the CRM production technology framework, and partner with the end-users and business on introducing new features. **Duties and responsibilities** - Collaborate with business analysts and stakeholders to...

**Responsibilities** - Develop and execute comprehensive CRM strategies aligned with organizational goals and objectives. - Oversee the implementation, customization, and maintenance of CRM systems. - Lead and mentor a team of CRM specialists providing guidance and support in their daily activities. - Report on CRM performance and suggest tactics for...

iSchool is a fully online coding platform that teaches programming and artificial intelligence to students from 6 to 18 years old. We are currently seeking a CRM and Automation Specialist to join our team. As a CRM and Automation Specialist at iSchool, you will play a crucial role in managing and optimizing our customer relationship management system and...

**Finance Administrator** Required work experience: not required Full-time, remote work **Who are we?** Touch Support is a multinational Business Process Optimization company based in the United States. We have over 400 employees in the United States and Europe, and we are rapidly expanding our Account receivables and Account payable teams to work with...

Cairo / Alexandria - 6 years Experience - Digital Solutions Department **About the job**: **Requirements and responsibilities** **Job Summary**: We are looking for an experienced Microsoft Developer, with Dynamics CRM 365 (Version 9 or higher), SharePoint and Power BI. **Job duties**: - You will be responsible for the designs, development, and implement...

Supervisor, Desktop Support **Desktop Support Supervisor - Cairo** Bringing smiles is what we do at TTECfor you and the customer. As a Desktop Support Supervisor working onsite in Cairo, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. **What...

Location: Egypt / Cairo - Employment Type: Full Time - Job ID: 33722 Evolvice is a German nearshore service provider with branches in Egypt and Ukraine. Founded in 2012, Evolvice has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients path to digital transformation....

**Job Purpose** - Ensure outstanding support to sales team in timely and effective manner, by adhering to policies and standards to achieve highest productivity and efficiency levels. **Key responsibilities** - Prepare regular reports to management on segments’ performance, growth, opportunities, and customer migration. - Share the campaigns results with...

Senior Software Engineer - CRM | Fulltime - ** Key accountabilities and decision ownership: Interpret** the customer requirements into deliverables (code; installation of a system; deployment.etc) and ensure they are well mapped with the requirements - Participate in the time estimation of projects (when needed) while following the project plan and timeline...

Egypt, Cairo - Office - Full-time - Lead - We are looking for a Supervisor for technical support specialist team MENA. **Tasks and duties are to**: - Handling incoming calls; - Outgoing calls; - Helping and solving appeals of users. - Control the quality of the work of the staff of the Contact Center - Translation of texts; - Training and hiring new call...

Customer Sales and Support Center Manager, IND - MENA**Application deadline**: **Workplace**:Onsite Position**Job Location (Short)**:Cairo, Al Qāhirah, Egypt**Contract Type**:Full-Time**Employment Type**:RegularThe Customer Sales and Support Center Manager is to provide leadership, direction, supervision, process efficiency and process improvement for their...

Application Deadline: - Workplace: Onsite Position- Location: Cairo, EG, 11511- Contract Type: Full-Time- Employment Type: RegularThe Customer Sales and Support Center Manager is to provide leadership, direction, supervision, process efficiency and process improvement for their respective team and to ensure that Grundfos is exceeding the support expectations...

Egypt, Cairo - Office - Shift work - Middle - We are seeking a dynamic and experienced Customer Support Supervisor to join our team in Egypt, focusing on serving the MENA region. In this role, you will lead a team of support representatives, ensuring exceptional customer service delivery and maintaining high standards of customer...

**Role Purpose**: **Key Accountabilities and Decision Ownership**: - Previous Experience in VF frontline Call Center - Cross functional communication skills - Ability to manage change across different department and communicate with different levels of the organization. - High Time Management - Fundamental Knowledge of project management **Core...

**Role Purpose**: **Key Accountabilities & Decision Ownership**: - Previous Experience in VF frontline Call center - Cross functional communication skills - Ability to manage change across different department and communicate with different levels of the organization - High Time Management - Fundamental Knowledge of project management **Core Competencies,...