Contact Center Support Supervisor

Job Title: Call Center Agent Job Nature: - 8 Working Hours + 1 Hour Break - Rotational Shifts (Maximum 2 AM for Ladies) - 5 Working Days Rotational (2 Days Off) Job Location: 6th of October City Job Benefits: - Social Insurance - Medical Insurance - Transportation (Door to Door for Ladies after 9 PM) - Promotion after 6 Months - Overtime & Overnight...

Job Title: Call Center Agent Job Nature: - 8 Working Hours + 1 Hour Break - Rotational Shifts (Maximum 2 AM for Ladies) - 5 Working Days Rotational (2 Days Off) Job Location: 6th of October City Job Benefits: - Social Insurance - Medical Insurance - Transportation (Door to Door for Ladies after 9 PM) - Promotion after 6 Months - Overtime & Overnight...

**Integrated Marketing Services Supervisor** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Full-time Experience in IMS, Marketing or in Sales at Nestlé or equivalent FMCG preferred. Bachelor Degree (eg. marketing, business studies, communications, journalism, media studies, psychology) required. Experience working in cross functional...

The Role - Integrated Marketing Services Supervisor POSITION SNAPSHOT Location: Cairo, Egypt Company: Nestlé Full-time Experience in IMS, Marketing or in Sales at Nestlé or equivalent FMCG preferred. Bachelor Degree (eg. marketing, business studies, communications, journalism, media studies, psychology) required. Experience working in cross...

**Contact Center Agent** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (Human Resources & Financial Services - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center -...

Job Title: Mail & Chat Agent Job Nature: - 8 Working Hours + 1 Hour Break - Rotational Shifts - 5 Working Days Rotational (2 Days Off) Job Location: Maadi Job Benefits: - Social Insurance - Medical Insurance - Promotion after 6 Months - Overtime & Overnight Bonuses - Profit Share - Double paid Holidays Job Requirements: - College Graduates ONLY -...

Egypt, Cairo - Office - Full-time - Lead - We are looking for a Supervisor for technical support specialist team MENA. **Tasks and duties are to**: - Handling incoming calls; - Outgoing calls; - Helping and solving appeals of users. - Control the quality of the work of the staff of the Contact Center - Translation of texts; - Training and hiring new call...

**Contact Center Agent (French Speaker)** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (Human Resources & Financial Services - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS...

Contact Center Agent POSITION SNAPSHOT Location: Cairo, Egypt Company: Nestlé Business Services Full-time Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center Ensure the accuracy and timeliness of services delivered to...

**POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center - Ensure the accuracy and timeliness of services...

Egypt, Cairo - Office - Shift work - Middle - We are seeking a dynamic and experienced Customer Support Supervisor to join our team in Egypt, focusing on serving the MENA region. In this role, you will lead a team of support representatives, ensuring exceptional customer service delivery and maintaining high standards of customer...

**Contact Center Agent - Turkish Speaker** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Business Services Full-time *** Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center Ensure the accuracy and...

Expertflow is looking for a senior engineer in Cisco contact center solution deployment with solid troubleshooting skills in the Cairo, Egypt region. The core responsibility is to act as a customer representative and work with the team to provide quality support and project implementation. **Responsibilities**: - Work as a senior engineer to implement...

Job Description & Specification: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. -...

We are looking Telesales Representative to Join Our Team at Begum Contact Center - Remote opportunity - Salary: 5000 EGP Per Month. - Shifts: from 4:00 PM to 1:00 AM - 2 days off - fixed Saturday and Sunday **Requirements**: - Stable internet connection(Average speed 20 Mbps) - USB Head Set - **English Level : (B2, C1)**: - Minimum 6 months of work...

**About the role**: RUN phase: To provide professional technical support and troubleshooting for all issues received related to Genesys CC. Resolve complex customer issues on Genesys CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. Act as high level of technical escalation within...

**Job Information**: Number of Positions **1** *** Business Line **AGM Holding** *** Function **Contact Center** *** City **Nozha** *** State/Province **Cairo** *** Country **Egypt** *** Zip/Postal Code **11311** *** - Answer inbound calls as well as assist customers who have specific inquiries. - Submitting the customer profile data...

**Job Information**: Number of Positions **2** *** Business Line **Mobility Services** *** Function **Contact Center** *** City **Nozha** *** State/Province **Cairo** *** Country **Egypt** *** Zip/Postal Code **11311** *** - Answer inbound calls as well as assist customers who have specific inquiries. - Submitting the customer profile data...

Teleperformance Egypt is expanding and looking for Fluent English Speakers to join our Team as English Contact Center Representative. If you are a graduate, fluent English speaker, and flexible with rotational shifts, we encourage you to apply! **Benefits**: - Net Salary up to 12.5k including KPI's - Overnight Allowance - Fully Paid Training - Medical &...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...