Cisco Contact Center Senior Engineer

Job Title: Call Center Agent Job Nature: - 8 Working Hours + 1 Hour Break - Rotational Shifts (Maximum 2 AM for Ladies) - 5 Working Days Rotational (2 Days Off) Job Location: 6th of October City Job Benefits: - Social Insurance - Medical Insurance - Transportation (Door to Door for Ladies after 9 PM) - Promotion after 6 Months - Overtime & Overnight...

Job Title: Call Center Agent Job Nature: - 8 Working Hours + 1 Hour Break - Rotational Shifts (Maximum 2 AM for Ladies) - 5 Working Days Rotational (2 Days Off) Job Location: 6th of October City Job Benefits: - Social Insurance - Medical Insurance - Transportation (Door to Door for Ladies after 9 PM) - Promotion after 6 Months - Overtime & Overnight...

Job Title: Mail & Chat Agent Job Nature: - 8 Working Hours + 1 Hour Break - Rotational Shifts - 5 Working Days Rotational (2 Days Off) Job Location: Maadi Job Benefits: - Social Insurance - Medical Insurance - Promotion after 6 Months - Overtime & Overnight Bonuses - Profit Share - Double paid Holidays Job Requirements: - College Graduates ONLY -...

**Responsibilities**: - Design and implement Cisco ACI solutions: Collaborate with clients to understand their network infrastructure needs and design Cisco ACI solutions that align with their business objectives. Implement and configure the ACI fabric, including policies, access policies, and tenant configurations. - Network infrastructure assessment:...

**Contact Center Agent** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (Human Resources & Financial Services - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center -...

**Job Information**: Industry IT Services Work Experience 4-5 years City Smart Village State/Province AI Qahirah Country Egypt Zip/Postal Code 11311 - Ensure stable and reliable Operation for internal cloud- Day-to-day performance monitoring. - Troubleshooting and Fault analysis and repair. - Trouble ticket generation, response and escalations. -...

**About the role**: - Troubleshoot, identify and resolve Video & IPT (Cisco) Incidents. - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s incidents via electronic case management system. - Liaise with higher level support for incident escalation and resolution. - To keep management informed of any...

**About the role**: - Troubleshoot, identify and resolve Video & IPT (Cisco) Incidents. - Document all troubleshooting and provide regular updates for all actions executed to solve customer’s incidents via electronic case management system. - Liaise with higher level support for incident escalation and resolution. - To keep management informed of any...

**What You'll Do** It used to be that high-speed packet forwarding was performed in dedicated ASIC designs. These days we are looking to make those ASICs more general and programmable. Cisco Common ASIC Group is looking for a Senior ASIC Verification Engineer to drive existing projects and engage in new development of our next generation switching...

**What You'll Do** It used to be that high-speed packet forwarding was performed in dedicated ASIC designs. These days we are looking to make those ASICs more general and programmable. Cisco Common ASIC Group is looking for a Senior ASIC Verification Engineer to drive existing projects and engage in new development of our next generation switching...

**What You'll Do** It used to be that high-speed packet forwarding was performed in dedicated ASIC designs. These days we are looking to make those ASICs more general and programmable. Cisco Common ASIC Group is looking for a Senior ASIC Verification Engineer to drive existing projects and engage in new development of our next generation switching...

What You'll Do It used to be that high-speed packet forwarding was performed in dedicated ASIC designs. These days we are looking to make those ASICs more general and programmable. Cisco Common ASIC Group is looking for an expert Senior Verification Engineer to drive existing projects and engage in new development of our next generation switching...

**Contact Center Agent (French Speaker)** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (Human Resources & Financial Services - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS...

Contact Center Agent POSITION SNAPSHOT Location: Cairo, Egypt Company: Nestlé Business Services Full-time Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center Ensure the accuracy and timeliness of services delivered to...

**About the role**: RUN phase: To provide professional technical support and troubleshooting for all issues received related to Genesys CC. Resolve complex customer issues on Genesys CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. Act as high level of technical escalation within...

**POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Egypt Full-time/ Hybrid Model *** - Provide timely resolution of all queries (H2R & S2P - Vendor Services related) based on both telephonic and non-telephonic contacts and execute the support model of the NBS Contact Center - Ensure the accuracy and timeliness of services...

Manage and deliver the installation and configuration of network security architectures. - Provide remote and on-site support to our customers inside/outside Egypt. - Manage and monitor large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution. - Investigate and identify...

Job description - Ensuring that the service delivered to our client’s customers meets the Key Performance Indicators (‘KPIs’) for the role. - Receiving in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Eligibility Criteria - 1+...

We are looking Telesales Representative to Join Our Team at Begum Contact Center - Remote opportunity - Salary: 5000 EGP Per Month. - Shifts: from 4:00 PM to 1:00 AM - 2 days off - fixed Saturday and Sunday **Requirements**: - Stable internet connection(Average speed 20 Mbps) - USB Head Set - **English Level : (B2, C1)**: - Minimum 6 months of work...

**What You’ll Do** - Designated to key customers for Cisco to provide a point of contact for operations and process issues - Understand customer's business goals and how the network operations support the business goals - Prioritization and support customer to open TAC Service Requests (SR) - Conduct trend analysis on customer's issues (e.g. by product...