Customer Service Ambassador
1 month ago
Nok Human Capital is a renowned staffing agency in the industry.
Salary:
We are offering an attractive salary package of EGP 15,000 - EGP 20,000 per month (approximately $900-$1,200 USD) depending on experience.
Job Description:
We are seeking highly skilled and customer-focused individuals to fill the role of Customer Service Representatives at one of our esteemed clients based in Nile City Towers - El Tahrir.
The ideal candidate will be responsible for:
- Managing large volumes of incoming phone calls with professionalism and poise.
- Identifying and assessing customers' needs to deliver exceptional service and achieve high satisfaction rates.
- Handling customer complaints in a timely manner, providing suitable solutions and alternatives, and following up to ensure resolution.
Requirements:
To be considered for this role, candidates must possess the following qualifications:
- A Bachelor's degree from a reputable institution.
- An excellent level of English language proficiency.
- Maximum age: 30 years old.
- Flexibility with rotational and night shifts.
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