English Customer Service Ambassador

5 days ago


Cairo, Cairo, Egypt Nok Human Capital Full time

We are seeking a highly skilled English Customer Service Representative to join our team at NOK Human Capital.

The ideal candidate will possess exceptional communication skills, with the ability to empathize with customers and provide tailored solutions to their issues.

With a strong focus on delivering exceptional customer experiences, you will be responsible for handling incoming communications, consulting on products, and resolving customer complaints in a professional and courteous manner.

To succeed in this role, you will need to have a minimum of six months' experience in customer service, along with a solid understanding of product knowledge and excellent problem-solving skills.

We are looking for graduates who can think critically and work well under pressure, with a proven track record of providing top-notch customer service.

The successful candidate will also have a C1 level of English proficiency and be able to recognize, apply, and explain product knowledge effectively.

We offer a very attractive package, including medical insurance, transportation from Maadi metro station (except night shifts), and door-to-door transportation during nighttime hours.

You will work in a dynamic environment with rotational shifts and days off, and enjoy overnight allowances.

Our team is based in Maadi Technology Park, offering a convenient location with easy access to public transportation.

The estimated salary for this position is around EGP 20,000 - EGP 30,000 per month, depending on your experience and qualifications.

This is an excellent opportunity for motivated individuals who are passionate about delivering exceptional customer service and take pride in their work.



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