Banking Customer Service Representative
4 weeks ago
RayaCX, a leading provider of next-generation BPO and customer experience management services, has been serving Fortune 1000 companies across North America, Europe, the Middle East, and Africa since 2001. Located in Qesm 6 October, RayaCX offers integrated business process outsourcing solutions driven by advanced technology and innovation.
Role Description
This is a full-time on-site position for an Arabic Banking Customer Service Advisor inside the bank in Nasr City.
The Customer Service Advisor will provide exceptional customer service to banking clients, resolve inquiries, and offer solutions. This role involves handling customer transactions, explaining products and services, and ensuring customer satisfaction.
Responsibilities:
- Provide top-notch customer service to banking clients
- Resolve customer inquiries and complaints efficiently
- Handle customer transactions accurately and timely
- Explain banking products and services clearly
- Ensure customer satisfaction through proactive problem-solving
Requirements:
- Fresh graduates welcome to apply
- Excellent customer service, communication, and problem-solving skills
- Knowledge of banking products and services
- Ability to handle customer inquiries and transactions
- Attention to detail and accuracy
- Computer proficiency in CRM software and MS Office
- Ability to work in a fast-paced environment
- Previous experience in banking or customer service is a plus
- Fluency in additional languages is beneficial
Estimated Salary: $25,000 - $35,000 per year
-
Arabic Banking Customer Service Representative
2 weeks ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeRayaCX is a leading provider of customer experience management services, offering integrated business process outsourcing solutions to Fortune 1000 companies across North America, Europe, the Middle East, and Africa.As an Arabic Banking Customer Service Representative, you will be responsible for delivering exceptional customer service to banking clients,...
-
Professional Banking Customer Service Specialist
2 months ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeRayaCX is seeking a dedicated Customer Service Expert to provide exceptional support to banking clients. Key responsibilities include resolving inquiries, explaining financial products, and ensuring customer satisfaction.Key Qualifications:Excellent communication and problem-solving skillsKnowledge of banking products and servicesAbility to handle customer...
-
Arabic Banking Services Representative
3 weeks ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeAbout RayaCXRayaCX has been providing next-generation BPO and customer experience management services since 2001. We deliver integrated business process outsourcing solutions driven by advanced technology and innovation.Our MissionWe strive to provide exceptional customer service to banking clients, resolving inquiries and offering solutions.Our team is...
-
Banking Service Professional
2 weeks ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeRayaCX has provided next-generation BPO and customer experience management services for Fortune 1000 companies worldwide since 2001.">Our team offers integrated business process outsourcing solutions driven by advanced technology and innovation, located in Egypt.About the Role:This is a full-time on-site position for an Arabic Banking Customer Service...
-
Banking Service Expert
3 weeks ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeRayaCX has been providing customer experience management services since 2001.Job OverviewThis role is for a full-time on-site Arabic Banking Customer Service Advisor inside the bank in Nasr City.The Customer Service Advisor will provide exceptional service to banking clients, resolve inquiries, and offer solutions. They will handle customer transactions,...
-
Financial Services Representative
1 month ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeCompany OverviewRAYA CX is a leading business process outsourcing (BPO) and customer experience management services provider. Established in 2001, the company has been serving Fortune 1000 companies across North America, Europe, the Middle East, and Africa.About RAYA CXLocated in Qesm 1st 6 October, RAYA CX offers integrated business process outsourcing...
-
Banking Operations Manager
8 hours ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeRayaCX is seeking a highly skilled Banking Operations Manager to oversee the daily activities of our Account Advisors. As a key member of our team, you will be responsible for ensuring the highest standards of quality and efficiency in our operations.About the RoleThis is a challenging and rewarding role that requires strong leadership skills, excellent...
-
RayaCX Banking Operations Manager
2 months ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeJob OverviewRayaCX seeks an experienced Banking Team Leader to oversee the performance of our Account Advisors. If you have a proven track record in call center management, excellent communication skills, and a passion for delivering exceptional customer experiences, we encourage you to apply.About YouWe are looking for a highly motivated and organized...
-
Senior Banking Operations Manager
2 weeks ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeAbout RayaCXRayaCX is a leading company in the banking sector, committed to providing exceptional customer service and exceeding client expectations.Job OverviewWe are seeking an experienced Senior Banking Operations Manager to join our team. This role will be responsible for overseeing the daily activities of Account Advisors and ensuring that they meet...
-
Lead Banking Operations Manager
3 weeks ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeAbout RayaCXRayaCX is a leading customer experience company, providing innovative solutions to enhance customer interactions.Job Title: Lead Banking Operations ManagerEstimated Salary: $60,000 - $80,000 per yearAbout the RoleWe are seeking an experienced Lead Banking Operations Manager to oversee the performance of our Account Advisors. As a key member of...
-
Senior Banking Operations Manager
4 days ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeAbout RayaCXRayaCX is a leading provider of exceptional customer experiences in the banking sector.Job OverviewThis role offers an exciting opportunity to join our dynamic team as a Senior Banking Operations Manager. The successful candidate will be responsible for overseeing and optimizing the performance of our Account Advisors, ensuring that they meet...
-
Banking Team Leader
5 days ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeJob DescriptionRayaCX is seeking a highly skilled Banking Team Leader to oversee the activities of our Account Advisors. This role requires exceptional leadership and management skills, as well as the ability to train and coach team members.Key Responsibilities:Supervise and manage the performance of Account Advisors, ensuring they meet their Key Performance...
-
Senior Banking Operations Manager
1 month ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeAbout RayaCXWe are a leading customer experience company that empowers businesses to deliver exceptional experiences.Job SummaryWe are seeking an experienced Senior Banking Operations Manager to join our team. This is a high-impact role that requires strong leadership and operational skills to manage a team of Account Advisors.Key ResponsibilitiesTeam...
-
Customer Experience Manager
2 weeks ago
Madīnat an Naşr, Cairo, Egypt RayaCX Full timeRayaCX is seeking an experienced Customer Experience Manager to lead our banking team.**Estimated Salary:** $60,000 - $80,000 per yearThis is a challenging role that requires strong leadership and management skills. The successful candidate will be responsible for supervising and managing the activities and performance of Account Advisors, handling on-job...
-
Chief Risk Management Officer
1 month ago
Madīnat an Naşr, Cairo, Egypt Boubyan Consulting Full timeJob Summary">We are seeking a highly experienced and skilled Chief Risk Management Officer to join our team at Boubyan Consulting. This is an exciting opportunity for a seasoned professional to lead our risk management services and provide expert guidance to our clients.">About the Role">">The Chief Risk Management Officer will be responsible for overseeing...
-
Chief Risk Strategist
1 week ago
Madīnat an Naşr, Cairo, Egypt Boubyan Consulting Full timeJob Summary">We are seeking an experienced Chief Risk Strategist to join our team at Boubyan Consulting in Cairo. As a key member of our risk advisory practice, you will be responsible for overseeing risk consulting projects and managing a team of risk consultants.">About the Role">You will lead and oversee risk consulting projects for clients, including...
-
Executive Director for Business Operations
4 weeks ago
Madīnat al Muqaţţam, Cairo, Egypt Whitecollars Full timeAbout the Company:Whitecollars is a leading brand with over five years of experience in creating and selling high-quality Islamic prayer beads and accessories. With a strong international presence, we proudly serve over 10,000 customers across 23 countries.We are an art company, and our ideal candidate will also have artistic appreciation and understanding...
-
Operations Director
4 weeks ago
Madīnat al Muqaţţam, Cairo, Egypt Whitecollars Full timeAbout the Company:Whitecollars is an esteemed brand with over five years of experience in creating and selling high-quality Islamic prayer beads and accessories. With a strong international presence, we proudly serve over 10,000 customers across 23 countries.We are seeking an exceptional leader to fill the role of General Manager. As a key member of our...