Banking Service Expert

3 weeks ago


Madīnat an Naşr, Cairo, Egypt RayaCX Full time

RayaCX has been providing customer experience management services since 2001.

Job Overview

This role is for a full-time on-site Arabic Banking Customer Service Advisor inside the bank in Nasr City.

The Customer Service Advisor will provide exceptional service to banking clients, resolve inquiries, and offer solutions. They will handle customer transactions, explain products and services, and ensure satisfaction.

Responsibilities

  • Handle customer transactions and inquiries
  • Explain banking products and services
  • Resolve customer issues and improve satisfaction

Requirements

To succeed in this role, you should have:

  • Fresh graduates are welcome to apply
  • Strong customer service, communication, and problem-solving skills
  • Knowledge of banking products and services
  • Ability to work in a fast-paced environment

Compensation

We estimate an annual salary of $20,000 - $30,000 based on the location and industry standards.



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