Customer Experience Specialist

2 days ago


Cairo, Cairo, Egypt RayaCX Full time

RayaCX is a leading provider of next-generation BPO and customer experience management services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa.

Our mission is to deliver exceptional customer experiences that drive business results. As a Customer Service Representative at RayaCX, you will play a critical role in achieving this goal.

Key Responsibilities:

  • Provide customer service, technical support, and global services to clients across various industries
  • Resolve customer inquiries and issues efficiently and effectively
  • Work in a fast-paced environment with strong communication and problem-solving skills
  • Familiarity with CRM systems and good computer skills

Requirements:

  • Customer Service Representatives, Customer Support, and Customer Satisfaction skills
  • Strong communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Experience in handling customer inquiries and resolving issues
  • Good computer skills and familiarity with CRM systems

Working Conditions:

We offer a competitive salary range of $30,000 - $50,000 per year, depending on experience. Benefits include rotational shifts, rotational days off, and opportunities for career growth and professional development.



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