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Customer Experience Associate

2 months ago


Cairo, Cairo, Egypt Nok Human Capital Full time

NOK Human Capital is seeking a Customer Experience Associate to join their team.

Key Responsibilities:

Engage with US citizens to gather feedback on their accommodation experiences.

Build and maintain strong relationships with customer accounts through effective communication.

Provide accurate and reliable information by utilizing the right tools and methods.

Address customer complaints and offer suitable solutions within established timeframes.

Requirements:

Fluent English language proficiency.

Undergraduates and gap year students are encouraged to apply.

Excellent communication and interpersonal skills are essential.