E-commerce Manager
1 day ago
E-commerce Platform Management: Oversee the management of our own e-commerce platform, including website maintenance, product catalog management, inventory control, order processing, and fulfillment.
- Analytics and Reporting: Utilize analytics tools and data to monitor performance, analyze trends, identify opportunities, and implement data-driven strategies to enhance sales and conversion rates.
- Customer Experience: Ensure an exceptional online customer experience by monitoring product reviews, addressing customer inquiries and concerns, and optimizing the user interface and user experience of our e-commerce platforms.
- Collaboration and Stakeholder Management: Collaborate with cross-functional teams, including sales, marketing, supply chain, and customer service, to align e-commerce activities with broader business objectives.
**Requirements**:
- Marketplace Expertise: Strong knowledge of Amazon Seller Central, Noon Seller Dashboard, and e-commerce best practices on these platforms, including listing optimization, PPC advertising, and inventory management.
- E-commerce Platform Management: Experience in managing an in-house e-commerce platform, including website management, CMS tools, and order fulfillment systems.
- Analytical Skills: Proficiency in using analytics tools (e.g., Google Analytics, Amazon Business Reports) to monitor performance, derive insights, and make data-driven decisions.
- Results-Oriented: Demonstrated ability to drive online sales growth, increase conversion rates, and meet or exceed revenue targets.
- Strong Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams and manage stakeholders at all levels.
- Problem-Solving Skills: Proactive problem-solving and decision-making abilities, with a focus on identifying and resolving issues related to e-commerce operations.
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