E-commerce Specialist
5 months ago
Job Summary:
We are seeking an experienced Online Sales Associate to join our e-commerce team. In this role, you will be responsible for managing and growing our company's presence on leading online marketplaces such as Amazon, Noon, and other relevant platforms. You will utilize your expertise in online sales strategies, marketplace optimization, and customer service to drive revenue growth and expand our brand's digital footprint.
Key Responsibilities:
Manage and optimize product listings across various online marketplaces like NOON, AMAZON to improve visibility, conversion rates, and customer satisfaction
Develop and implement effective strategies to increase sales, market share, and customer retention on these platforms
Monitor marketplace performance metrics, competitor analysis, and customer feedback to identify opportunities for improvement
Collaborate with the marketing and content teams to create compelling product content and promotional campaigns
Respond promptly to customer inquiries, orders, and any issues or disputes in a professional and customer-centric manner
Provide regular reporting and analysis on sales performance, marketing activities, and strategic recommendations
Stay up-to-date with the latest trends, best practices, and policy changes in the online marketplace landscape
Contribute to the overall e-commerce and digital strategy of the organization
Qualifications:
Bachelor's degree or equivalent in a relevant field (e.g., marketing, business, e-commerce)
Minimum 1-5 years of experience in online sales, marketplace management, or e-commerce operations
Proven track record of successfully growing sales and revenue on major online platforms like Amazon, Noon, or similar
Excellent understanding of online marketplace algorithms, SEO, advertising, and customer service best practices
Strong analytical and problem-solving skills to interpret data and make data-driven decisions
Effective communication and interpersonal skills to collaborate with cross-functional teams
Adaptability and the ability to stay up-to-date with the rapidly changing e-commerce landscape
Proficiency in using relevant e-commerce tools, software, and reporting dashboards
نوع الوظيفة: دوام كامل
الراتب المدفوع: E£٤٬٠٠٠٫٠٠ لكل شهر
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