Investigation Specialist en

6 months ago


مصر, Egypt Souq.com for E-Commerce LLC Full time

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in payments or e-commerce

Are you curious by nature? Do you have a knack for fact-finding? Are you passionate about diving deep into details? Come join our team as an Investigation Specialist

Amazon is looking for a sound-judgment individual to join us as an Investigation Specialist You will evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. We are specifically seeking applicants fluent in English to support our global operations teams.

Our Mission is to strive to guarantee customers a delightful shopping journey on Amazon by safeguarding listings discoverability and guaranteeing that when customers do place an order, they can have a worry-free experience and receive authentic and safe products.

In this role, you will investigate suspicious activity and behavior that could pose a risk to the company and its customers. Using your excellent domain depth on the investigation’s lifecycle, you will be expected to take the appropriate actions on both micro and holistic investigations. By working with your peers, managers and support teams - you will be able to address both ambiguous investigations scenarios and situations that are not clearly defined in your SOPs. You will also be provided opportunities to calibrate with peers, formulate improvement ideas and make meaningful contributions to your team in the form of projects or ad hoc tasks. The job has specific and cascading performance goals which aim to keep you sharp and challenged. This role requires commitment to maintain data confidentiality and abidance towards Amazon and country specific security standards.

Flexibility with working hours and work on weekends and holidays as part of your normal 5-day shift.
Please let us know if you need any adjustments or accommodations to participate in the interview process.

Cairo, EGY
- Speak, write, and read fluently in English



  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    1+ years of customer service experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce Are you curious by nature? Do you have a knack for fact-finding? Are you passionate about diving deep into details? Come join our team as an Investigation Specialist! Amazon is looking for a...


  • مصر, Egypt Souq.com for E-Commerce LLC - G32 Full time

    A completed Bachelor's Degree - 2+ years human resource generalist experience or investigations specialist experience - Experience in conducting investigative fieldwork, including complainant, witness, and respondent interviews, investigative data analysis, and production of investigative documentation - Experience supporting front line employee client...


  • مصر, Egypt Uber Full time

    **About the role**: The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. The Safety Investigations team provides fast and empathetic support to customers during critical moments. We help impacted users by investigating urgent incidents, enforcing safety standards,...


  • مصر, Egypt Uber Full time

    **About the Role** *** As a Safety Investigations agent, you will work efficiently and effectively through our most critical incidents to drive top results in customer service, accuracy and timely case resolution. Investigators will work closely with our internal customers - Communications, Trust & Safety, Insurance and Legal - to coordinate and facilitate...


  • مصر, Egypt Uber Full time

    **About Uber** Uber is a technology company that is changing the way the world thinks about transportation. We are building the technology that people use every day. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life. We're making cities...


  • مصر, Egypt Uber Full time

    **About Uber** Uber is a technology company that is changing the way the world thinks about transportation. We are building the technology that people use every day. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life. We're making cities...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    2+ years of customer service experience - Special proficiency in Microsoft Excel. - Demonstrated ability to work independently and make complex investigation decisions with little to no guidance. - Self disciplined, diligent, proactive and detail oriented. - Demonstrated ability to translate the recurring issues into quantified metrices. - Focusing on...


  • مصر, Egypt Souq.com for E-Commerce LLC Full time

    Basic qualifications 1 to 2 years of experience in Customer Service Experience with Microsoft Office, Outlook, Word and Excel Self-discipline, quick learning, diligence and proactivity Job summary The Delivery Station Liaison is an in-station customer service associate that enables real-time, hands-on investigation of where a package is and how Amazon can...


  • مصر, Egypt Oxy Advertising Full time

    We are looking to hire a Social Media specialist, and content writer for our company Oxy Advertising - Dubai. **Its a full time job and will be remotely from Egypt.** Job responsibilities: - Investigate and determine clients wants and needs - Plan and implement marketing digital strategies for clients - Present the social media strategies **o Create the...


  • مصر, Egypt Vodafone Full time

    **What you’ll do**: ROLE PURPOSE: A Radio Planning specialist will be a member of a team coordinated and supervised by a senior Team Leader and managed by the Radio Systems Sr Manager. This position should perform job requirements without any significant guidance or supervision. - Main responsibilities- As part of a regional team, he/she will get...


  • مصر, Egypt Vodafone Full time

    A Radio Planning specialist will be a member of a team coordinated and supervised by a senior Team Leader and managed by the Radio Systems Sr Manager. This position should perform job requirements without any significant guidance or supervision. - Main responsibilities- As part of a regional team, he/she will get acquainted with and contribute to the...


  • مصر, Egypt Oxy Advertising Full time

    We are looking to hire a Social Media specialist, and content writer for our company Oxy Advertising - Dubai. **Its a full time job and will be remotely from Egypt.** Job responsibilities: - Investigate and determine clients wants and needs - Plan and implement marketing digital strategies for clients - Present the social media strategies **o Create the...


  • مصر, Egypt Coca-Cola Full time

    **JOB SUMMARY**: The Sustainability Specialist scope is to ensure meeting of sustainability KPIs on different tiers, and leading initiatives across different committees. Leading the road maps for both water & energy efficiencies to meet the company’s sustainability vision on 2030 - for Water efficiency, Energy efficiency & Net Zero Carbon) and beyond, this...


  • مصر, Egypt Oxy Advertising Full time

    We are looking to hire a Social Media specialist, and content writer for our company Oxy Advertising - Dubai. The full time job will be remotely from Egypt. Job responsibilities: - Investigate and determine clients wants and needs - Plan and implement marketing digital strategies for clients - Present the social media strategies **o Create the Social...

  • Specialist, Collection

    7 months ago


    مصر, Egypt Mrsool Full time

    **About the Role?** The Collections Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. **What you will do?** Make outbound collection calls in a professional manner while keeping and...


  • مصر, Egypt Nagwa Full time

    **Summary** **Responsibilities** - Developing and implementing occupational health and safety policies and programs to ensure the overall safety and security of Nagwa’s employees and premises - Responding to emergency situations when necessary and taking prompt action to eliminate the immediate danger threatening life or property - Recording all hazards...


  • مصر, Egypt NCR Atleos Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Summary The technical support Specialist...

  • HR Specialist

    6 months ago


    مصر, Egypt Envision Employment Solutions Full time

    Envision Employment Solutions is currently looking for a HR Specialist for one of our partners, a top notch learning consultancy. **Job Summary**: The HR Specialist performs specific HR functions like recruitment, training and development, compensation and benefits, rewards, and employee relations. Their day-to-day function also includes handling other HR...

  • R&d Specialist

    6 months ago


    مصر, Egypt Staff Arabia Full time

    **EXCELLENT CAREERS IN SAUDI ARABIA** **فرص عمل ممتازة في كبرى مصانع السجاد و الأثاث في السعودية** Our Client, A leading public sharing business group with diversified business based in KSA mostly in the Carpets, Rugs & Fabrics industry. With 58 years of experience, 5 main locations, and products in 65...


  • مصر, Egypt Novartis Full time

    385997BR **Quality Assurance Specialist.**: Egypt **About the role** Location: Cairo, Egypt #LI-Hybrid About the Role: As a Quality Assurance Specialist you will be responsible for the technical and market release (QP) after assuring that appropriate practices, systems and processes are in place working closely with the Quality Control (QC) teams, by...