Customer Excellence Lead

About the job Danone is looking for a strong leader based in **Cairo, Egypt**, to lead the **Commercial Excellence** agenda for our specialized nutrition business in the MENA region. This role will be key in the development of the CE strategy and act as the hub of CE process standardization and development in order to improve field force performance and...

About the job Danone is looking for a strong leader based in Cairo, Egypt, to lead the commercial excellence agenda for our specialized nutrition business in the MENA region. This role will be key in the development of the CE strategy and act as the hub of CE process standardization and development in order to improve field force performance and productivity...

**The NEMAG Medical Excellence Lead holds a meaningful role in owning the strategic planning and execution of Medical Activities across NEMAG countries. This position encompasses driving cross-functional teamwork and ensuring flawless execution of medical initiatives for a portfolio across various therapeutic areas & plays a pivotal role in orchestrating and...

**Company Description** **Job Description** Purpose Statement** **Major Responsibilities**: - Drive content creation acceleration via activation of digital assets management & content authoring - Accelerate MCM adoption & channels activation focusing on new assets digitalization. - Close Monitoring for E-Score Implementation. - Channel Enablement Abbvie...

**Job Main Scope**: In this role, you will be responsible for leading the dCom agenda across several key transformative areas, in addition to logistics excellence and customer service excellence. Your primary focus will be on developing and implementing strategies to optimize logistics operations for all channels and drive exceptional customer experiences....

Janssen NEMA is recruiting for a **Business Excellence Lead NEMA** to be located in Cairo, Egypt. **Summary of the job**: This role is responsible for delivering analytics support to the business partners and to provide robust value-added analysis for sound decision making. This role will be supporting business partners on commercial acumen in relation to...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. - ** Your Role **:As a Customer Excellence Specialist you organize and supervise the transport of all orders and ensure that your customers are overall satisfied. HSE and data quality is always at the forefront of the...

About the job Lead, Customer Insights **Purpose of the job** Conducting analysis for the CBU segments to support decision making **Duties and responsibilities** - Full account responsibility, conducting analysis for the Marketing segment - Conduct in-depth analysis of marketing operations, ad-hoc as well as monthly activities - Create monthly dashboard...

Janssen NEMA is recruiting for a **Customer Experience Lead **for Near East, Maghreb and Africa (NEMA) to be located in Egypt, Morocco, Algeria or Lebanon. **Summary of the job**: The Customer Experience Lead for NEMA belongs to the Center of Excellence supporting sales team through day-to-day management and maintenance of salesforce CRM system, as well as...

**Main Job Purpose**: build a data driven execution powerhouse within Levant and Iraq as CD excellence Lead and within NALI as CD transformation lead. **Job Key Responsibilities**: - Be part of L&I Country Leadership team - Conduct comprehensive assessments of current sales processes, systems, and strategies. - Analyse sales data and performance metrics to...

Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...

The CoE will be coordinating with global digital offering team on new products/Solutions and push for digital offerings to extend lifecycle and enhance customer asset’s reliability, security and experience. The role is open to be based in Algeria, Morocco, Tunisia or Egypt and expected to maintain a good working relationship with the MEA team, and...

Provides Customer Service and Application support across a range of products and platforms. Essential Functions - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations. - Develops solutions to complex problems...

Janssen is recruiting for a **Customer Experience Lead for Gulf **to be located in Cairo, Egypt. **Summary of the job**: The Customer Experience Lead for Gulf belongs to the Center of Excellence, reporting to Senior CRM Manager and will work closely with Gulf BUs sales, marketing, Medical and Market Access team, across several aspects: 1. As an...

**Job Description Summary**: GE Gas Power Welcome to tomorrow's energy—today! Access to affordable, reliable, flexible, and sustainable power is fundamental to modern life. As the world is shifting towards a lower carbon future, GE Gas Power is ready to be your partner in leveraging the role of natural gas for powering the world today and tomorrow....

About the job Service Excellence Manager - ICT Services and Products **Job Purpose**: As a Service Excellence Manager within our organization focusing on ICT Services and Products, your role is pivotal in ensuring the delivery of high-quality services and products to our esteemed customers. You will lead a team dedicated to evaluating, improving, and...

**Job Purpose**: As a Service Excellence Manager within our organization focusing on ICT Services and Products, your role is pivotal in ensuring the delivery of high-quality services and products to our esteemed customers. You will lead a team dedicated to evaluating, improving, and maintaining service excellence standards, collaborating cross-functionally...

As the largest electronics retailer in Egypt, BTECH offers unique financing options to make purchasing easier and more affordable for customers, including Mini-cash, which allows customers to pay in affordable monthly installments. The company has a customer-centric ethos and offers personalized customer care for all customers, whether personal shoppers or...

**Job Purpose** - The Sales Excellence Manager is the relay of the strategy in execution of the sales department. - He/she plays a fundamental role through the improvement of processes, tools, analytics, and communication in order to achieve excellence in execution. - The Commercial Excellence is responsible for designing and implementing all the projects to...

**About Outseer** **What you’ll achieve**: Our Senior Customer Support Engineer will provide remote technical customer support for Outseer Fraud Manager and Outseer 3D-Secure products, as well as support and guide junior support engineers as the shift lead. Outseer products are comprehensive risk-based authentication and fraud detection platforms that...