Call Center Team Leader
5 months ago
Requirements:
Bachelor Degree.
Desirable Experience - 2 to 3 years of experience in BPO / Call Center.
B1/B2 English
Ability to drive sales through motivation and lead by example.
Analytical and problem-solving skills
Business perspective while making decisions
Excellent interpersonal skills
Work Location : Abbasia
Ability to Commute:
- Cairo (required)
Ability to Relocate:
- Cairo: Relocate before starting work (required)
-
English Call Center Team Leader
5 months ago
مصر, Egypt IDS Full timeEnglish Call Center Team Leader - English Level B2/C1 - Exp as Team Leader At Least 1year - Location Abbasia - Rotational Shifts and 2 days off - Full Paid Training Preiod - Net Salary 18K **Job Types**: Full-time, Contract, Internship Pay: From E£18,000.00 per month
-
Senior Call Center Team Leader
5 months ago
مصر, Egypt Dual for Information Tech Full timejob Responsibilities: - Audit all departments especially sales, C.S, and Translation transactions. - Issuing Q.A guidelines. - Monitor inbound & Outbound calls and evaluate agent’s performance concerning the quality of service offered through all channels. - Provide clear insight into performance drivers and the levers which impact performance. - Design...
-
Call Center Agents
5 months ago
مصر, Egypt Xceed Contact Center Full timeWe're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month
-
Call Center Agent
5 months ago
مصر, Egypt Everlast Wellness Medical Center Full timeManage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...
-
Call Center Team Lead interpretation
6 months ago
مصر, Egypt Future Group Full time**Job Descriptions** - Provide Direct Customer Support through various channels. - Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. - Investigate and resolve customer complaints and queries particularly escalated ones. - Provide feedback and support to the Client...
-
Call Center Team Leader
6 months ago
مصر, Egypt EGBank Full timeAssist in the formulation of targets for individuals and teams. Sharing in setting and reviewing the procedures and ensure adherence to them. Measure performance with key metrics and keep an accurate record of it. Prepare monthly/annual results and performance reports. Monitor queue, track inbound calls and daily statistics. Review WFM plan of workflow...
-
Spanish Contact Center Team Leader
5 months ago
مصر, Egypt Future Group Full time**Exciting Opportunity: Spanish Contact Center Team Leader**: Join the forefront of customer support and communication as part of **Future Group**, a globally recognized leader in **Translation & Localization** Services. Established in 1994, we've been carving a niche in the industry, offering tailor-made solutions across North & Latin America, Asia, Europe,...
-
Contact Center Leader
5 months ago
مصر, Egypt Aramex Full time**Purpose of the Job**: To manage contact center team to ensure they are fully capable to achieve ultimate customer satisfaction. **Responsibilities**: - Act as a first line of contact for Contact Center Executives’ issues or and/or concerns related to customers’ process and escalations. - Handle high level complaints and/or VIP customers’ requests...
-
Team Leader
5 months ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Team leader (FR/ENG) **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. ** Essential...
-
Call Center Manager
5 months ago
مصر, Egypt Nexfit Full timeAbout the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...
-
Call Center Manager
5 months ago
مصر, Egypt Nexfit Full timeAbout the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...
-
Team Leader, Operations
5 months ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Team Leader, Operations (DE,FR,EN) **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and...
-
Call Center
5 months ago
مصر, Egypt الصفوة جروب Full timeCall center شباب وبنات (نقبل طلاب) براتب 4500ج (تارجت) مواعيد العمل 6 ساعات الإجازة يومين في الاسبوع اختياري إمكانية العمل من المنزل السن من 17 الي 40 سنة نوع الوظيفة: دائم الراتب: E£4,000.00 - E£4,500.00 لكل شهر
-
Call Center Supervisor
5 months ago
مصر, Egypt 1st Talent Full time**- Job Type; Full Time Onsite Job\** **- Job Location; Dammam, KSA** **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for...
-
Unit Manager
5 months ago
مصر, Egypt Allianz Egypt Full time**Responsibilities**: - Manage Call Center & back-office employees to ensure the smooth run of the day-to-day operations and the quality of service given to our life and P&C customers. - Contribute to the strategic development of the unit by recommending new initiatives to distinguish Allianz Call Center from other call centers in the insurance market. -...
-
Call Center Representative
5 months ago
مصر, Egypt Etisal International Full timeAre you passionate about delivering exceptional customer service? We're is seeking enthusiastic individuals to join our team as Call Center Representatives. As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless...
-
Offshore Team Leader
5 months ago
مصر, Egypt BayanTech Full time**Responsibilities**: - Overseeing, coaching, and guiding a team of offshore call center agents, ensuring their adherence to dispatching protocols. - Establishing performance goals and objectives for both the team and individual agents, focusing on efficient task dispatching. - Monitoring and analyzing team performance metrics, identifying areas for...
-
Call Center Agent
5 months ago
مصر, Egypt I Properties Egypt Full timeReal Estate Company is hiring Call center Agent (outbound calls): 1 years of experience Very good command of English Excellent communication skills Company located in New Cairo
-
Call Center Agent
5 months ago
مصر, Egypt I Properties Egypt Full timeReal Estate Company is hiring Call center Agent (outbound calls): 1 years of experience Very good command of English Excellent communication skills Company located in New Cairo Ability to Commute: - New Cairo (required) Ability to Relocate: - New Cairo: Relocate before starting work (required)
-
Call Center Executive
5 months ago
مصر, Egypt Mountain View Full timeHandle inbound and outbound calls from potential clients and provide exceptional customer service. - Assist customers with inquiries, provide information about our services, and address any concerns they may have. - Maintain accurate records of interactions and update the customer database. - Collaborate with team members to ensure customer satisfaction and...