Call Center Representative
3 weeks ago
Are you passionate about delivering exceptional customer service? We're is seeking enthusiastic individuals to join our team as Call Center Representatives. As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless experience
**Responsibilities**:
- Handle inbound calls from customers regarding inquiries, complaints, billing, and technical issues
- Provide accurate and efficient solutions to ensure customer satisfaction and retention
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with other departments to escalate and resolve complex issues
- Stay up to date with product knowledge and services to better assist customers
**Requirements**:
- Excellent communication skills and a friendly, empathetic demeanor
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Previous experience in customer service or a call center is advantageous
- Flexibility to work in shifts, including evenings, weekends, and holidays
**Benefits**:
- Full paid training
- Work From Home
- Laptop provided
- Social & Medical insurance
- Overtime allowance
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: E£8,200.00 - E£12,200.00 per month
**Language**:
- English Fluently (required)
**Location**:
- Cairo (required)
-
Call Center Representative
2 weeks ago
مصر, Egypt Curenta Full timeCurenta is a digital healthcare startup that is smoothing long term care operations especially medications management and medical consultations. We are an ultra-growth startup, based in California, USA. We are looking for talents who are go-getters, self-driven, and comfortable with multi-tasking while enjoying the vibes of doubling the business every...
-
Call Center Representative
2 weeks ago
مصر, Egypt NAOS Marketing Full timeWe need for Multinational Insurance Company Call Center Representative to provide speedy telephone response to all calls Promote the best image of the Company through a professional manner To answer the customer’s need in accordance with the policy wording and as defined by the Insurer, providing comprehensive advice on all aspects of the policy Strong...
-
Call Center Representative
3 weeks ago
مصر, Egypt VLC Datalytics Full timeCall center Representative English Account (B2/C1) Paid training Salary : 10k basic net + bonuses and commission in U.S Dollars. Fixed shifts + 2 days off Grads and Undergrads are welcomed ( no commitment). Egyptians and foreigners are welcomed. **Job Types**: Full-time, Permanent Pay: From E£10,000.00 per month
-
Call Center Representative
2 weeks ago
مصر, Egypt LEO Trading Agency Full timeWe are looking for "Call Center Representative" Ø Qualification: - Grads only can apply - English Level: Very Good - Ex Customer Service is a privilege Ø Working Condition: - From Site - 9 Working Hours (1-hour break) - Rotational Shifts - Rotational Weekend (2-Days) Ø Benefits: - Social Insurance - Medical Insurance - Bonus - Transportation...
-
Call Center
2 weeks ago
مصر, Egypt iSchool Full timeiSchool is seeking a Call Center representative to join our team in the E-Learning industry. As a Call Center representative, you will be responsible for responding to customer inquiries and providing excellent service to our students and their parents. Our fully online coding platform offers programming and artificial intelligence classes to students...
-
Call Center Representative
2 weeks ago
مصر, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (12,000 NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...
-
Call Center Representative
2 weeks ago
مصر, Egypt Go Partners Full timeCall Center Specialist is needed for one of the biggest fintech companies in Egypt: Details: - University graduates Max A-age 27 - Experience in call center at least 1y - Excellent Up to Fluent English speakers - Salary: 10K gross + 1k Transportation allowance - Rotational shifts (No overnight shifts) - Location: #Maadi **Salary**: E£10,000.00 per...
-
Call Center Representative
4 weeks ago
مصر, Egypt Malvern College Egypt Full time**Job** Details**: - Experience Needed: - 1 To 2 Years- Career Level: - Entry Level (Junior Level / Fresh Grad)- Education Level: - Bachelor's Degree- Salary: - Confidential- Job Categories: - Customer Service/Support**Skills And Tools**: - Customer Service- Call Center- Customer Support- Customer Care- English- Computer Skills- Communication**Key...
-
First Class Call Center Representative
4 weeks ago
مصر, Egypt اورنچ مصر Full timeAbout the job First Class Call Center Representative **Purpose of the job** Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize...
-
English Call Center Representative
4 weeks ago
مصر, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 NET excluding KPIs + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...
-
Call Center Representative
2 weeks ago
مصر, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market (starts 12K net + KPIs + Allowances). - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus and incentive plan above an...
-
Call Center Agents
1 week ago
مصر, Egypt Xceed Contact Center Full timeWe're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month
-
Call Center Representative
2 weeks ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Call Center Representative
4 weeks ago
مصر, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (12,000 NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...
-
Call Center Agents
3 weeks ago
مصر, Egypt LEO Trading Agency Full time**Role Description**: This is a full-time on-site role for a Call Center Representative located in our 6th of October office. The Call Center Representative will be responsible for answering phone calls from customers, assisting with inquiries, resolving complaints or issues, and ensuring customer satisfaction. They will also need to maintain accurate call...
-
Sales \ Call Center Representative
3 weeks ago
مصر, Egypt Antifat Full time**Responsibility**: - Maintain records of all sales leads and Customer accounts - Build and maintain communication with new and repeat customer - Identify and assess customer needs to achieve satisfaction - Managing incoming calls and customer service inquiries - Receive complaints from customers and ensure the resolution of the...
-
Call Center Supervisor
2 weeks ago
مصر, Egypt EGBank Full time**JOB PURPOSE** Supervise a full range of call center services through the development of Service Quality Standards, manage process improvement initiatives and provision of customer centric support in order to maintain high customer satisfaction levels and support managerial decision making with required information and analysis - **MAJOR RESPONSIBILITIES...
-
Call Center Representative- Assiut
3 weeks ago
مصر, Egypt Orange Egypt Full time**About the role**: Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize revenues. **About you** **Education:** -...
-
Call Center Representative
2 weeks ago
مصر, Egypt iSchool Full timeiSchool is an Egyptian EdTech platform providing the latest educational technology for young students, and part of Egypt’s Nahdet Misr Publishing Group, our students from 6 to 18 years old are learning to create careers in fields like computer science, coding, programming, software engineering, artificial intelligence and more. **Responsibilities** -...
-
Contact Center Representative
4 weeks ago
مصر, Egypt Nawy Real Estate Full timeRepresent the company in a professional and a qualified manner. - Handle inbound calls for the company - Following up complicated customer calls when required. - Keep records of all incoming calls and inquires on the company’s database. - Identify customers’ needs and direct them to the concerned parties. - Conducting different surveys on customers’...