Call Center Representative

5 months ago


مصر, Egypt Etisal International Full time

Are you passionate about delivering exceptional customer service? We're is seeking enthusiastic individuals to join our team as Call Center Representatives. As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless experience

**Responsibilities**:

- Handle inbound calls from customers regarding inquiries, complaints, billing, and technical issues
- Provide accurate and efficient solutions to ensure customer satisfaction and retention
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with other departments to escalate and resolve complex issues
- Stay up to date with product knowledge and services to better assist customers

**Requirements**:

- Excellent communication skills and a friendly, empathetic demeanor
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Previous experience in customer service or a call center is advantageous
- Flexibility to work in shifts, including evenings, weekends, and holidays

**Benefits**:

- Full paid training
- Work From Home
- Laptop provided
- Social & Medical insurance
- Overtime allowance

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: E£8,200.00 - E£12,200.00 per month

**Language**:

- English Fluently (required)

**Location**:

- Cairo (required)



  • مصر, Egypt VLC Datalytics Full time

    Call center Representative English Account (B2/C1) Paid training Salary : 10k basic net + bonuses and commission in U.S Dollars. Fixed shifts + 2 days off Grads and Undergrads are welcomed ( no commitment). Egyptians and foreigners are welcomed. **Job Types**: Full-time, Permanent Pay: From E£10,000.00 per month


  • مصر, Egypt LEO Trading Agency Full time

    We are looking for "Call Center Representative" Ø Qualification: - Grads only can apply - English Level: Very Good - Ex Customer Service is a privilege Ø Working Condition: - From Site - 9 Working Hours (1-hour break) - Rotational Shifts - Rotational Weekend (2-Days) Ø Benefits: - Social Insurance - Medical Insurance - Bonus - Transportation...

  • Call Center Agents

    5 months ago


    مصر, Egypt Xceed Contact Center Full time

    We're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month


  • مصر, Egypt اورنچ مصر Full time

    About the job First Class Call Center Representative **Purpose of the job** Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 NET excluding KPIs + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market (starts 12K net + KPIs + Allowances). - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus and incentive plan above an...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (12,000 NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (12,000 NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation...

  • Call Center Agents

    5 months ago


    مصر, Egypt LEO Trading Agency Full time

    **Role Description**: This is a full-time on-site role for a Call Center Representative located in our 6th of October office. The Call Center Representative will be responsible for answering phone calls from customers, assisting with inquiries, resolving complaints or issues, and ensuring customer satisfaction. They will also need to maintain accurate call...

  • Call Center Agent

    5 months ago


    مصر, Egypt Everlast Wellness Medical Center Full time

    Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...


  • مصر, Egypt Antifat Full time

    **Responsibility**: - Maintain records of all sales leads and Customer accounts - Build and maintain communication with new and repeat customer - Identify and assess customer needs to achieve satisfaction - Managing incoming calls and customer service inquiries - Receive complaints from customers and ensure the resolution of the...


  • مصر, Egypt Nawy Real Estate Full time

    Represent the company in a professional and a qualified manner. - Handle inbound calls for the company - Following up complicated customer calls when required. - Keep records of all incoming calls and inquires on the company’s database. - Identify customers’ needs and direct them to the concerned parties. - Conducting different surveys on customers’...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 Basic Net Salary + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market. - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus and incentive plan above an associate's salary - 3,6 & 12 Months...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market. - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus and incentive plan above an associate's salary - 3,6 & 12 Months...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market. - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus and incentive plan above an associate's salary - 3,6 & 12 Months...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 Basic Net Salary + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland Cairo Raises the Bar Again! Highest Net Salary in Cairo + Incredible Benefits. We're thrilled to announce that we've increased our already highest net salary in the Cairo market - and it's still the best around! Looking for a job with amazing benefits? We offer: Unmatched Net Salary (We mean it!) Fully paid training Overnight Allowance Medical &...

  • Call Center Advisor

    5 months ago


    مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market. - Fully Paid training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus and incentive plan above an associate's salary - 3,6 & 12 Months...


  • مصر, Egypt Sutherland Egypt Full time

    Sutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (9500 Basic Net Salary + 1700 as KPIs). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided...