Call Center Supervisor
6 months ago
**- Job Type; Full Time Onsite Job\**
**- Job Location; Dammam, KSA**
**Customer Service Supervisor / Call Center Supervisor**
We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia
**Job Summary**:
- He will be responsible for supervising customer services activities
- Will be responsible for organizing and overseeing the daily activities.
- Manage staff assignments and ensure compliance with policies
- Follow up on daily clinic schedule, securing smooth operation according to schedule
- Daily follow up on both Customer care and reception
- Optimize clinic utilization
- Handle and problem solve operational matters
- Maintain communication with both medical and admin staff to ensure target are achieved.
- Reviewing daily revenue with accounting team.
- solving customer complaints
- Orientation and training of newly hired staff
- Monitor staff performance and ensure compliance to policies and procedures
- Provide reports to management on regular basis.
- Follow up on new projects/programsetc.
- Perform other duties as required or necessary
**Requirements**:
- 3-7 years of experience in Customer Services with minimum 2 years of experience in supervision role
- Having experience in medical field is preferable
- Able to problem solve, attend to details, work under pressure
- Good communication and negotiation skills
- Good time management and setting priorities
- Able to supervise and control clinic staff
- Fluent both English and Arabic, speaking and writing
- Age range max 35
- Open to all nationalities
- Ready to travel to Dammam, KSA.
**Salary; Negotiable**
Pay: E£1.00 per month
Application Question(s):
- Please clarify your age? (MUST ANSWER)
- Are you interested in & ready to relocate to Dammam, Saudi Arabia ? (MUST ANSWER)
**Experience**:
- Customer Service / Call Center / Customer Care: 3 years (preferred)
- Supervision: 2 years (preferred)
- Working in Medical field: 1 year (preferred)
**Language**:
- Arabic & English (speaking and writing) (preferred)
-
Customer Service
6 months ago
مصر, Egypt 1st Talent Full time**Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for organizing and overseeing the daily activities. - Manage staff...
-
Call Center Agents
6 months ago
مصر, Egypt Xceed Contact Center Full timeWe're hiring now for all English Speakers: - Call center Agents - English Speakers B1 / B2 - Males and Graduates - Location : Maadi techology park - Transportation provided after 12 am - Gross Salary : 6000 - Rotational shifts **Job Types**: Full-time, Permanent **Salary**: Up to E£6,000.00 per month
-
Call Center Agent
6 months ago
مصر, Egypt Everlast Wellness Medical Center Full timeManage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...
-
Call Center Manager
6 months ago
مصر, Egypt Nexfit Full timeAbout the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...
-
Consumer Engagement/ Call Center Supervisor
6 months ago
مصر, Egypt Nestle Operational Services Worldwide SA Full timeConsumer Engagement Supervisor POSITION SNAPSHOT Company: Nestlé Business Services Location: Cairo, Egypt. Department: Integrated Marketing Services Bachelor’s Degree Holder Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of...
-
Call Center
6 months ago
مصر, Egypt الصفوة جروب Full timeCall center شباب وبنات (نقبل طلاب) براتب 4500ج (تارجت) مواعيد العمل 6 ساعات الإجازة يومين في الاسبوع اختياري إمكانية العمل من المنزل السن من 17 الي 40 سنة نوع الوظيفة: دائم الراتب: E£4,000.00 - E£4,500.00 لكل شهر
-
Unit Manager
6 months ago
مصر, Egypt Allianz Egypt Full time**Responsibilities**: - Manage Call Center & back-office employees to ensure the smooth run of the day-to-day operations and the quality of service given to our life and P&C customers. - Contribute to the strategic development of the unit by recommending new initiatives to distinguish Allianz Call Center from other call centers in the insurance market. -...
-
Call Center Agent
6 months ago
مصر, Egypt I Properties Egypt Full timeReal Estate Company is hiring Call center Agent (outbound calls): 1 years of experience Very good command of English Excellent communication skills Company located in New Cairo
-
Call Center Agent
6 months ago
مصر, Egypt I Properties Egypt Full timeReal Estate Company is hiring Call center Agent (outbound calls): 1 years of experience Very good command of English Excellent communication skills Company located in New Cairo Ability to Commute: - New Cairo (required) Ability to Relocate: - New Cairo: Relocate before starting work (required)
-
Call Center Representative
6 months ago
مصر, Egypt Etisal International Full timeAre you passionate about delivering exceptional customer service? We're is seeking enthusiastic individuals to join our team as Call Center Representatives. As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless...
-
Call Center
6 months ago
مصر, Egypt Teleperformance Full time_**As you excel in your role, you'll have the chance to take on new challenges and climb the career ladder within our company!**_ - We're hiring English Call Center Agents for a _**new launching account**_! (Back office)_ - **Requirements**:_ - Fluency in English is a MUST_ - Required English level: B1 & B1+_ - Experience: At least 3 months _ - Graduates...
-
Sales \ Call Center Representative
6 months ago
مصر, Egypt Antifat Full time**Responsibility**: - Maintain records of all sales leads and Customer accounts - Build and maintain communication with new and repeat customer - Identify and assess customer needs to achieve satisfaction - Managing incoming calls and customer service inquiries - Receive complaints from customers and ensure the resolution of the...
-
Call Center Agent
6 months ago
مصر, Egypt Tagaddod Full time**Responsibilities**: - Coordinate, dispatch, and manage all incoming calls and digital dispatch - Communicate daily with drivers and customers - Oversee and ensure deliveries and pickups are made on time to ensure accuracy - Provide ongoing coaching to each employee concerning quality, reliability, accountability, and productivity - Support a daily...
-
Call Center Agents
6 months ago
مصر, Egypt Staff Arabia Full timeExcellent Job Vacancies in UAE Direct Interviews in Cairo on January 2017 One of UAE largest auction companies is now hiring: Call Center Agents - Bachelor degree in Communication / Marketing. - 2 to 3 years of experience in a similar associate role. - Capable of populating a database, preparing written documentation. - Company provides housing &...
-
Call Center Representative
6 months ago
مصر, Egypt VLC Datalytics Full timeCall center Representative English Account (B2/C1) Paid training Salary : 10k basic net + bonuses and commission in U.S Dollars. Fixed shifts + 2 days off Grads and Undergrads are welcomed ( no commitment). Egyptians and foreigners are welcomed. **Job Types**: Full-time, Permanent Pay: From E£10,000.00 per month
-
Call Center Executive
6 months ago
مصر, Egypt Mountain View Full timeHandle inbound and outbound calls from potential clients and provide exceptional customer service. - Assist customers with inquiries, provide information about our services, and address any concerns they may have. - Maintain accurate records of interactions and update the customer database. - Collaborate with team members to ensure customer satisfaction and...
-
Call Center Agent
6 months ago
مصر, Egypt German University in Cairo Full timeCompetencies: Technical Knowledge; Flexibility; Concern for effectiveness; Creativity/innovation; Teamwork; Effective Communication; Concern for accuracy/details; Self-Management/Planning/Time Management; Work under pressure; Persistence; Results Driven; Problem Solving **Job Description**: Handle phone calls, answer incoming telephones while using computer...
-
Call Center Agents
6 months ago
مصر, Egypt LEO Trading Agency Full time**Role Description**: This is a full-time on-site role for a Call Center Representative located in our 6th of October office. The Call Center Representative will be responsible for answering phone calls from customers, assisting with inquiries, resolving complaints or issues, and ensuring customer satisfaction. They will also need to maintain accurate call...
-
Call Center Agent
6 months ago
مصر, Egypt Mountain View Full timeHandle inbound and outbound calls from potential clients and provide exceptional customer service. - Assist customers with inquiries, provide information about our services, and address any concerns they may have. - Maintain accurate records of interactions and update the customer database. - Collaborate with team members to ensure customer satisfaction and...
-
Call Center Representative
6 months ago
مصر, Egypt LEO Trading Agency Full timeWe are looking for "Call Center Representative" Ø Qualification: - Grads only can apply - English Level: Very Good - Ex Customer Service is a privilege Ø Working Condition: - From Site - 9 Working Hours (1-hour break) - Rotational Shifts - Rotational Weekend (2-Days) Ø Benefits: - Social Insurance - Medical Insurance - Bonus - Transportation...