Call Center Manager

Scope: **Responsibilities**: - Manages the call center team's real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real time or in the past, and escalates as appropriate. -...

**Our client is a one of leading companies in the field of Retail and Consumer Finance in Egypt** **Location: Heliopolis** **Industry: Retail and Consumer Finance** We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is...

**Job Description**: - Manages the call center team's; real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real-time orthe pastand escalates as appropriate. - Monitors the...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

BabelMarts is hiring now "Call Center Agents" Job Qualifications: - Experience 1 - 3 years in a call center or customer service environment - Strong phone and verbal communication skills along with active listening. - Good data entry and typing skills. Account: Arabic

**Job** Details**: - Experience Needed: - 1 To 2 Years- Career Level: - Entry Level (Junior Level / Fresh Grad)- Education Level: - Bachelor's Degree- Salary: - Confidential- Job Categories: - Customer Service/Support**Skills And Tools**: - Customer Service- Call Center- Customer Support- Customer Care- English- Computer Skills- Communication**Key...

A well-known bank is hiring Call Center Agents to Start Immediately Details: - Male Call Center Agent is needed. - Cairo residents - V.good English language - Max A-ge 28 - Gross salary 4100 - Social and medical insurance - Rotational shifts & days off - Location, Nasr City **Salary**: E£3,650.00 per month Ability to commute/relocate: - Nasr City:...

**Your opportunity to join the Banking sector** One of the most popular **Banks** in Egypt is hiring Call Center Agents. **Requirements**: - Graduates from governmental universities. - 0-3 years experience in call center - Cairo & Giza resendients. Details: - Fresh graduates:4.7k+1k kpis. - Experience 1year:5.7k+1k kpis. - VIP customers:6.2k +1k kpis. -...

مطلوب موظفين Call center شباب وبنات بمؤاهل وبدون مؤاهل ونقبل الطلبه الراتب 5500ثابت ⁦⁩ السن من45:18 ⁦ ⁦ ⁦⁦⁦⁦ عدد ساعات العمل ٦ساعات استلام العمل في نفس اليوم العدد محدووود للأستفسار والتواصل خاص...

Real Estate Company is hiring Call center Agent (outbound calls): 1 years of experience Very good command of English Excellent communication skills Company located in New Cairo

**Responsibilities**: - Coordinate, dispatch, and manage all incoming calls and digital dispatch - Communicate daily with drivers and customers - Oversee and ensure deliveries and pickups are made on time to ensure accuracy - Provide ongoing coaching to each employee concerning quality, reliability, accountability, and productivity - Support a daily...

About the job Call Center Representative - Assiut **About the role**: Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize...

**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Meet personal/team qualitative and quantitative targets - Maintain an orderly...

Real Estate Company is hiring Call center Agent (outbound calls): 1 years of experience Very good command of English Excellent communication skills Company located in New Cairo Ability to Commute: - New Cairo (required) Ability to Relocate: - New Cairo: Relocate before starting work (required)

Competencies: Technical Knowledge; Flexibility; Concern for effectiveness; Creativity/innovation; Teamwork; Effective Communication; Concern for accuracy/details; Self-Management/Planning/Time Management; Work under pressure; Persistence; Results Driven; Problem Solving **Job Description**: Handle phone calls, answer incoming telephones while using computer...

REI Call Center is hiring marketing assistants to join our team. Job responsibilities: - Gathering data on campaign success, often through collecting audience feedback - Create detailed and visually appealing graphs and present them to business decision-makers - Assisting with the setup, facilitation, and completion of marketing events - Overseeing the...

**About the role**: Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. Handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize revenues. **About you** **Education:** -...

Green Apple clinics is now hiring Medical Call center with the following criteria: B.Sc in Pharmacy Fresh graduated Location: Mansoura Ability to commute/relocate: - Mansoura: Reliably commute or planning to relocate before starting work (preferred)

#Call center Grads only B1 in English is amust Transportation provided door to door after 8 pm Last shift for girls 2 AM Smart, village 6 October For more details kindly contact me on whatsapp and mention your full name and number on 01000806906