Customer Care Professional

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

**Job Description**: We are looking for graduates to kick start their career as ‘Customer Care Advisors’ at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt. You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure...

**What you do** Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing...

**We are Hiring Customer Care Agents at Teleperformance Egypt!** (English Accounts) - **Key Responsibilities**:_ - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. - Documenting...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

Job Description: **Customer Service Representative** Teleperformance, a leading global provider of customer experience management services, is seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives for a prestigious Telecommunication account. **Responsibilities**: - Provide exceptional customer...

**Role Purpose**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast. - Month end closing : monthly financials to Analyse and evaluate the actual figures vs the forecast to identify...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**About AllCare**: At AllCare, we provide personalized primary care delivered directly to facilities across California. Our dedicated concierge service simplifies medical coordination, allowing care teams to focus on what matters most—caring for their residents. We are committed to improving patient experiences and outcomes through seamless scheduling,...

Care With Love, LLC has been in the home healthcare business for over 9 years. Care with Love's mission is to advance the healthcare industry and provide outstanding care for our beloved clients, long-standing partners, and precious team. We are currently looking for a fully remote Intake Coordinator to join our Skilled team based in Egypt. The Intake and...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**: Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

**Role Purpose**: We are looking for a Customer Care Representative who will be able to accept ownership for effectively answering our customers’ inquiries; keeping customer satisfaction at the core of every decision and behavior. You will be working from Egypt, supporting our Vodafone customers based in the UK. **We offer...** - Global exposure in an...

**Patient Care & Scheduling Coordinator - Skilled Team (Remote, Night Shift)** Care With Love, LLC has been a leader in home healthcare for over nine years. Our mission is to advance the industry and provide outstanding care to clients, partners, and our dedicated team. **Position Details**: - **Work Hours**: 10 PM - 7 AM (8 working hours + 1-hour break),...

**Position: PSP Patient Care** **Position Purpose** The **Patient Support Program Patient Care **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...

**Who Are We❓**: Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery...

**VoC Close the Loop Specialist for Cairo & Manila** **What you do**: Key responsibilities will include, but are not limited to, the following: - Conduct and manage the Close the Loop call to survey detractors. - Promote the Customer Experience strategy and programme for the organisation. - Drive and promote a customer centric approach across the business...

For graduates with higher qualifications and completion of the army/exemption Good in Arabic & English (Reading, Writing & Oral) Job Requirements- University Degree is a must preferable in business administration, commerce or PR. - Area of experience: Customer Care/Contact center **Skills**: - Customer Service Job poster Albadr company

**Sutherland (Cairo site) is still hiring customer service representatives for an English call center vacancy.** - **Attractive package + KPIs + Night allowance**: - **Basic Net salary: 13,200 + 2400 KPIs + 1100 night shift allowance**: - **Paid Training (Fully paid)**: - **Medical insurance coverage**: - **Social Insurance**: - **Night Shift...

**Position: Patient Care Specialist** **Position Purpose** The purpose of the job is to assist in supervising the team and managing access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based. **Duties and...

**Company Description** The Professional Services Consultant is an integral part of the services organization and a customer-facing representative of the company. The consultant is responsible for ensuring that the company’s products are implemented within a customer’s organization in such a way as to meet or exceed a customer’s reasonable...