Customer & Patient Care Manager (Call Centre &

** Receiving patients/caregivers who are willing to be enrolled in IQVIA’s program with consenting them and introduce them to the related program.**: - ** Contracting, onboarding and training targeted pharmacies on the program flow and Application.**: - ** Answering pharmacist calls and address their queries as applicable.**: - ** Reporting of Adverse...

**Position: PSP Patient Care** **Position Purpose** The **Patient Support Program Patient Care **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...

Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. **Requirements**: - Bachelor Degree from a reputable university. - 1 - 2 years of relevant experience preferably in customer service related role. - Experience in medical center, customer service or related experience in...

**Position Overview** **Key responsibilities**: - Onboarding of the Patient Support program agents and Care Coaches, ensure the receipt of initial Project specific training and every 6 months refresher training. - Plans, controls and monitors development work while motivating a team. - Daily/weekly sporadic checks of the planned activities versus completed...

**Position Overview**: **Responsibilities**: - Provides primarily face-to-face coaching meetings for patients who suffer from critical disease. (Patient meetings could be outside Cairo in different Egypt governorates). - Contacts and performs initial meetings with patients who are eligible for health coaching programs during weekly field visits. - Visits...

**Position: Patient Care Specialist** **Position Purpose** The purpose of the job is to assist in supervising the team and managing access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based. **Duties and...

-Job description **Why join us?** To continuously provide high quality processing service related to CCM to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable). Other responsibilities dependent...

Care With Love, LLC has been in the home healthcare business for over 9 years. Care with Love's mission is to advance the healthcare industry and provide outstanding care for our beloved clients, long-standing partners, and precious team. We are currently looking for a fully remote Intake Coordinator to join our Skilled team based in Egypt. The Intake and...

**Position Purpose** The** Patient Support Program Patient Lead **will Lead and manage the Patient Care Team in implementing and managing drug access program(s) in the region, as well as providing operational guidance for access program(s) in the region upon request. The jobholder is required to help represent Axios in daily meetings with patients, doctors...

**What you do** Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing...

**Job Description**: We are looking for graduates to kick start their career as ‘Customer Care Advisors’ at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt. You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure...

**Patient Care & Scheduling Coordinator - Skilled Team (Remote, Night Shift)** Care With Love, LLC has been a leader in home healthcare for over nine years. Our mission is to advance the industry and provide outstanding care to clients, partners, and our dedicated team. **Position Details**: - **Work Hours**: 10 PM - 7 AM (8 working hours + 1-hour break),...

**Overview** **Texas Oncology's Covid 19 vaccine policy requires all new hires to be vaccinated or obtain an approved exemption before their start date. More information will be provided to you during the interview process.** **Texas Oncology** is looking for a **Patient Benefits Representative **to join our team!This full time position will support the...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**Position Overview** **Key** **responsibilities** - Onboarding of the new care coaches/Patient support specialists as replacement with assurance of the receipt of initial Project specific training and refresher when needed. - Regular checks of the planned activities versus completed to identify gaps. - Monthly quality checks to calls - Ensure the...

At JTI we celebrate differences, and everyone truly belongs. **46,000 people from all over the world** are continuously building their unique success story with us.** 83% of employees feel happy**working at JTI. To make a difference with us, all you need to do is bring your **human best.** **Regional Consumer Care Lead** The Global Consumer Care is...

**About Astellas**: At Astellas we are a progressive health partner, delivering value and outcomes where needed. We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**: Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich...

**Role Purpose**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast. - Month end closing : monthly financials to Analyse and evaluate the actual figures vs the forecast to identify...