Vodafone Egypt- Customer Care Advisor

**Role Purpose**: We are looking for a Customer Care Representative who will be able to accept ownership for effectively answering our customers’ inquiries; keeping customer satisfaction at the core of every decision and behavior. You will be working from Egypt, supporting our Vodafone customers based in the UK. **We offer...** - Global exposure in an...

**What you do** Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

**Role Purpose**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast. - Month end closing : monthly financials to Analyse and evaluate the actual figures vs the forecast to identify...

**We are Hiring Customer Care Agents at Teleperformance Egypt!** (English Accounts) - **Key Responsibilities**:_ - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. - Documenting...

**Job Discerption**: Act as the decision support function for the Customer Care department and will be Responsible for Customer care short - & long-term planning, analysis and ensure alignment and integrity with strategic directions of the department for Vodafone Egypt, Vodacom & Vodafone group. - Provide reports, assumptions and support to create financial...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**: Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

We are seeking a dynamic and motivated **Bancassurance Sales Advisor** **Key Responsibilities**: - Develop and maintain strong relationships with bank staff to generate leads and referrals. - Provide expert advice to customers on various insurance products and services. - Conduct sales presentations and follow up on leads provided by the bank. - Meet and...

We are seeking a dynamic and motivated **Bancassurance Sales Advisor** **Key Responsibilities**: - Develop and maintain strong relationships with bank staff to generate leads and referrals. - Provide expert advice to customers on various insurance products and services. - Conduct sales presentations and follow up on leads provided by the bank. - Meet and...

Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive...

Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. **Requirements**: - Bachelor Degree from a reputable university. - 1 - 2 years of relevant experience preferably in customer service related role. - Experience in medical center, customer service or related experience in...

**THE POSITION**: We are looking for a Specialty Care Partner based in Egypt. This position will be responsible in effectively representing and promoting Boehringer Ingelheim (BI) core products to existing and potential customers, by presenting the benefits of BI products, with the objective of maximizing sales revenue and increasing market share. Key...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

**Sutherland (Cairo site) is still hiring customer service representatives** - **Attractive package + KPIs + Night allowance (Net salary from 13,200 to 16500)**: - **Paid Training (Fully paid)**: - **Medical insurance coverage**: - **Social Insurance**: - **Night Shift Transportation (Door to door for ladies - points for gentlemen)** **Fluency in...

**Role Purpose**: The Customer Senior Project Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board level The Customer Senior Project Manager will have day to day accountability on project team...

**Role purpose**: The Customer Project Manager has a critical role in leading customer-facing complex end-to-end projects for Vodafone's Technology Enterprise Customers (Vodafone Germany). They are responsible for managing multi-party teams and typically oversee complex IT solutions (Fixed networks, Unified comms, security, Cloud computing ,etc ) that aim to...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**Position: PSP Patient Care** **Position Purpose** The **Patient Support Program Patient Care **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...

**Join Us**: At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding...