Customer Care Agent

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to streamline the operations of the world’s best brands. With a global scale and local presence, we are committed to supporting our communities, clients, and the environment. Role Description This is a full-time on-site role for a...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

**Join us in spreading modest fashion and empowering women around the globe!** **Worood, an International Hijab brand is hiring a customer service agent** - Provide knowledgeable answers to questions about product, pricing, and availability. - Work with internal departments to meet customer's needs Data entry in various platforms. - Handling customers'...

**Join us in spreading modest fashion and empowering women around the globe!** **Worood, an International Hijab brand is hiring a customer service agent** - Provide knowledgeable answers to questions about product, pricing, and availability. - Work with internal departments to meet customer's needs Data entry in various platforms. - Handling customers'...

NAOS Solutions is seeking a dedicated **Collection Agent** to join our team. As a Collection Agent, you will be responsible for contacting customers to collect overdue payments and resolve outstanding issues. - Negotiate payment plans and settlements with customers - Maintain accurate records of customer interactions and payment status - Provide excellent...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

Provide personalized solutions and ensure customer satisfaction with every interaction. - Collaborate with internal teams to resolve issues and improve processes. - ** Saudi Arabian Accent is a MUST** **Qualifications**: - Excellent Communication Skills: Effective verbal and written communication skills are essential to interact professionally with...

Join our team at NAOS Solution as a French Medical Call Center Agent. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers in both French and English languages: - Handle incoming calls from patients regarding medical inquiries - Provide accurate and timely information to patients regarding...

**Role Purpose**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast. - Month end closing : monthly financials to Analyse and evaluate the actual figures vs the forecast to identify...

Job Description: **Customer Service Representative** Teleperformance, a leading global provider of customer experience management services, is seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives for a prestigious Telecommunication account. **Responsibilities**: - Provide exceptional customer...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest standard of customer service is provided to Emirates customers,...

About the job Retail Agent **Join the Orange Team and Be a Part of Our Success!** Are you passionate about providing outstanding customer service and eager to help people find the perfect solutions? At Orange, we're looking for friendly and motivated individuals to join our dynamic team as Retail Agents. If you enjoy working with customers, have good sales...

We're looking for enthusiastic and dedicated individuals to join our team **for a new lunching account serving Middle East**. If you're passionate about helping others and seeking a rewarding career, we want to hear from you! **1-Customer Experience Specialist** **2-Telesales/Telemarketing Agent (Not Cold Calling)*What We Offer**:* - *Net Salary: 12,000...

Customs Care Specialist Manage Day to day Customs Activities, handle All Fasah and Customs Entries ( Import +Export ) within the KPI's, Verifying Compliance off all Commercial Documents provided by IOR for customs Clearance Maintain Integrity and transparency, Provide Daily and weekly reports of shipments clearance status. ** Your Role**: The primary...

**Company Description** Teleperformance is a global digital business services company committed to supporting communities, clients, and the environment. We provide advanced, digitally-powered business services to streamline operations for the world's leading brands. **Role Description** This is a full-time on-site role for a Call Center Agent located in...

**Key Responsibilities**: - Respond to customer inquiries promptly. - Resolve issues and complaints effectively. - Provide product or service information. - Maintain accurate records of customer interactions. **Requirements**: - Strong communication skills. - Problem-solving abilities. - Experience in customer service is a plus. Pay: E£2.00 - E£922.00...