Customer Care Agent

**Customer Care Agent ( Virtual Customer Service)**: **Job Purpose & Primary Job Responsibilities** - Provide efficient solutions and initiate proper alternate options for resolving the issues/cases. - Accurate coordination of customer requests to ensure that all requests directed to the right paths and processed effectively. - Communicate effectively with...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. - Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains...

Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to streamline the operations of the world’s best brands. With a global scale and local presence, we are committed to supporting our communities, clients, and the environment. Role Description This is a full-time on-site role for a...

We are hiring talented customer service agents in one of Egypt's most popular telecommunication companies. - No experience needed. - Transportation provided. - Rotational shifts & rotational days off. **Requirements**: - B2 English speakers (fluent). Pay: E£10,400.00 per month

**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

We are Hiring Customer Support Agents at Teleperformance Egypt! (English Account) **Morning shifts and back office Available!** **Key Responsibilities**: - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, resolving their...

Handling Client Calls, handling complaints, processing claims, rotational shifts Job Requirements 1-3 years’ experience in a similar position in call center setting. Medical insurance experience preferred **Skills**: - call center Job poster Aya Zakaria

**Responsibilities**: Agents should focus on customer satisfaction and be results-oriented. Technical Collaboration with an effective communicator and strong technical background enables our customers to maintain their units at peak performance and maximize productivity for their intended use case. **Day to Day work responsibilities** - Problem solving and...

**Join us in spreading modest fashion and empowering women around the globe!** **Worood, an International Hijab brand is hiring a customer service agent** - Provide knowledgeable answers to questions about product, pricing, and availability. - Work with internal departments to meet customer's needs Data entry in various platforms. - Handling customers'...

**Join us in spreading modest fashion and empowering women around the globe!** **Worood, an International Hijab brand is hiring a customer service agent** - Provide knowledgeable answers to questions about product, pricing, and availability. - Work with internal departments to meet customer's needs Data entry in various platforms. - Handling customers'...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

**Join us in spreading modest fashion and empowering women around the globe!** **Worood, an International Hijab brand is hiring a customer service agent** - Provide knowledgeable answers to questions about product, pricing, and availability. - Work with internal departments to meet customer's needs Data entry in various platforms. - Handling customers'...

NAOS Solutions is seeking a dedicated **Collection Agent** to join our team. As a Collection Agent, you will be responsible for contacting customers to collect overdue payments and resolve outstanding issues. - Negotiate payment plans and settlements with customers - Maintain accurate records of customer interactions and payment status - Provide excellent...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...