Customer Care Team Leader

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

**Service Team Leader**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**: **This...

Description **JOB TITLE** Customer Service Team Leader | MAF Properties | Shopping Malls **ROLE SUMMARY** The position is responsible to supervise the Customer Service Team including efficient management of the Information Desk / booth ensuring that all customer service related activities are carried out in accordance with the prescribed policies and...

**Company Description** Homzmart** is an eCommerce platform that sells home furniture, goods and also an end to end community connects home professionals with homeowners who can browse home designs, furniture, accessories, and products and also can find reviews, referring professionals, take advice from professionals and read articles about home...

**Who Are We❓** - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...

Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. - Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains...

**Position: PSP Patient Care** **Position Purpose** The **Patient Support Program Patient Care **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office...

**Join our Team**: **About this opportunity** The Team Leader for 2nd Level operations Network Security is working within Operations, reporting to BO Core & IP domain Manager. The 2nd Level operations Network Security Team Leader will work in close connection and alignment with all Team Leaders, MSIP and any other units and organizations needed. **What you...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

We are seeking a motivated and flexible Call Center Team Leader to join our dynamic team, overseeing a medical client account. Must be: - Completed university degree, with minimum 2 years as a team leader/ MSE. - Completed military service (for Males) - Excellent communication skills, excellent written and spoken English. **Key Responsibilities**: - Lead...

**We are Hiring Customer Care Agents at Teleperformance Egypt!** (English Accounts) - **Key Responsibilities**:_ - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. - Documenting...

**Company**: Block Gemini Egypt **Position**: Onboarding Team Leader **Role Overview**: **Key Responsibilities**: - Lead and manage the onboarding team, ensuring that all targets are met. - Develop and implement strategies to effectively onboard limousine companies onto the platform. - Provide training, coaching, and support to team members to enhance...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives. Job Outline: - Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. Ensure...

Egypt (Cairo)- Sales- On-site- Leaders**Job Purpose** The Sales Team Leader will be responsible for implementing the sales strategy in his/her area of responsibility, the achievement of the sales targets, and the effective management and development of his/her team.**What you will do** - Drives area sales performance, achieving all relevant sales Key...

**Role Description** This is a full-time on-site role for a Sales Team Leader in Brokerage at iProperties Egypt located in New Cairo. The Sales Team Leader will be responsible for leading a team of brokerage professionals, driving sales targets, managing client relationships, and ensuring exceptional customer service. **Qualifications** - Excellent...

Job Description: **Customer Service Representative** Teleperformance, a leading global provider of customer experience management services, is seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives for a prestigious Telecommunication account. **Responsibilities**: - Provide exceptional customer...

Lead, monitor and assist the quality control engineers and their deliverables within the project to assure successful delivery within time, scope, quality, and budget. Responsible for quality control of the project. **Work Experience**: 6+ years with a minimum of 1 year being a leader. **Education Qualifications**: B.Sc. Degree in Computer Science,...

**Role Purpose**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast. - Month end closing : monthly financials to Analyse and evaluate the actual figures vs the forecast to identify...