Bo Team Leader
3 months ago
**Join our Team**:
**About this opportunity**
The Team Leader for 2nd Level operations Network Security is working within Operations, reporting to BO Core & IP domain Manager. The 2nd Level operations Network Security Team Leader will work in close connection and alignment with all Team Leaders, MSIP and any other units and organizations needed.
**What you will do**
- Providing a critical issue point for all KPI performance and operational deviations towards assigned customers.
- Coaching people and making sure they are on a growing path.
- To motivate people professionally and to encourage them for improvements.
- Continuously improve the productivity and the quality of the service provided
- Put in place development plans or improvement plans where needed
- Put in place rewards and recognition according to the process
- Proper communication of strategies and management decisions
***
**You will bring**
- To lead a team of young Network Security engineers
- Handle Customer issues and major projects.
- Responsible for Security Domain disaster recovery and contingency plans
- Responsible for life cycle management.
- Leading the work within the 2nd Level Operations team according to the MS blueprint and the new MSTOP definitions.
- Planning and organizing the work of team members in a way that enhances efficiency and primes quality in accordance with KPIs and customer expectations.
- 5-10 years of experience
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