Customer Success Team Leader

Description **JOB TITLE** Customer Service Team Leader | MAF Properties | Shopping Malls **ROLE SUMMARY** The position is responsible to supervise the Customer Service Team including efficient management of the Information Desk / booth ensuring that all customer service related activities are carried out in accordance with the prescribed policies and...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**Company Description** LI-remote This role is to support growth and customer retention in the Middle East and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along their DEX maturity journey of people, process, and technology by driving the adoption throughout the entire customer...

**Company Description** Homzmart** is an eCommerce platform that sells home furniture, goods and also an end to end community connects home professionals with homeowners who can browse home designs, furniture, accessories, and products and also can find reviews, referring professionals, take advice from professionals and read articles about home...

**Description**: Tabby is looking for an Operations Team Leader who is observant, goal-oriented, analytical, accountable, dynamic, and people-oriented. We want to collaborate with you if you want to establish a rewarding career and are certain that you have the abilities and experience to help us succeed! The ideal applicant enjoys interacting with others...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives. Job Outline: - Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. Ensure...

Egypt (Cairo)- Sales- On-site- Leaders**Job Purpose** The Sales Team Leader will be responsible for implementing the sales strategy in his/her area of responsibility, the achievement of the sales targets, and the effective management and development of his/her team.**What you will do** - Drives area sales performance, achieving all relevant sales Key...

**Customer Success Manager** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travelers all around the world. Today, Wego is used by...

**About Commvault** Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data...

Lead, monitor and assist the quality control engineers and their deliverables within the project to assure successful delivery within time, scope, quality, and budget. Responsible for quality control of the project. **Work Experience**: 6+ years with a minimum of 1 year being a leader. **Education Qualifications**: B.Sc. Degree in Computer Science,...

**Company Overview**: IdealRatings Inc is a leading provider of financial, Islamic and ESG (Environmental, Social, and Governance) data solutions, empowering clients with critical insights that drive responsible investment decisions. With a commitment to innovation and excellence, we serve a global clientele, ensuring top-tier service and comprehensive data...

**Location**:Cairo, SA, 11341**Company**:PERI Saudi Arabia Limited**Technical Team Leader** Technical **What you'll do on a typical day**: - Ensuring all design solutions are safe, technically accurate, compliant, and cost effective - Ensure communication and collaboration across sales, engineering and operations departments - Assist sales team with...

Cairo - 1-3 years Experience - Business Operations & Support Services Department **About the job**: **Requirements and responsibilities** **Job Description**: - Develops Healthy Customer Relationship. - Acts as a Customer Advocate and point of contact. - Upsell services and products with the brand image and achieves expansion targets. - Review customer...

Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among...

**UNLOCK** is hiring now for a "**Customer Success Manager**"! **UNLOCK** is an exciting AI Tech startup that is revolutionising the way companies find & work with services agencies. **Responsibilities**: - You will be responsible for enhancing the entire client journey with UNLOCK. - Create all the needed reports capturing client matches & clients...

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View on consumer behavior. We work to enable manufacturers and retailers to better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to...

**Join our Team**: **About this opportunity** The Team Leader for 2nd Level operations Network Security is working within Operations, reporting to BO Core & IP domain Manager. The 2nd Level operations Network Security Team Leader will work in close connection and alignment with all Team Leaders, MSIP and any other units and organizations needed. **What you...

We are looking for a** Customer Success Manager** to join our start-up. **About ZIWO** ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API...

We are seeking a motivated and flexible Call Center Team Leader to join our dynamic team, overseeing a medical client account. Must be: - Completed university degree, with minimum 2 years as a team leader/ MSE. - Completed military service (for Males) - Excellent communication skills, excellent written and spoken English. **Key Responsibilities**: - Lead...

As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction, addressing post-purchase issues or concerns, and encouraging continued use, upsells, and referrals. You will work closely with customers to understand their needs, assist with deployment, provide training, handle support tickets, and maintain comprehensive...