Customer Success Specialist

**Who Are We❓**: - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...

**About Commvault** Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data...

**Job Purpose**: The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, and ensure smooth adoption of our products and services. Rewaa prioritizes delivering an amazing customer experience and this is the...

We are looking for a** Customer Success Manager** to join our start-up. **About ZIWO** ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API...

**About Us: - ** **Responsibilities** - Serve as the primary point of contact for pharmacy clients, understanding their needs and goals. - Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience. - Proactively identify opportunities for clients to optimize their use of our solutions. - Conduct regular...

Overview: **WELCOME TO SITA**: We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with...

(Remote Work) We are looking for a dedicated, resourceful, and friendly Technical Customer Support Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. If this...

**At Preply, we are unlocking human potential through learning.**: We believe learning with a great tutor is life-changing. That's why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global...

Job Summary: The purpose of this role is to handle the management and processing of transactional activity for the CRM team, including, but not restricted to, Order Entry, Documentation creation, Complaint handling, Delivery creation, Forecast entry and Invoicing. The key goal of the role is to satisfy the customers’ requirements in a consistent, efficient...

**Company**: Block Gemini Egypt **Position**: Onboarding Specialist **Role Overview**: We are looking for motivated and detail-oriented Onboarding Specialists to join our team. The role involves reaching out to limousine companies in California, introducing them to our ride-sharing platform, and guiding them through the onboarding process. This is a...

**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

The Customer Support Specialist acts as a liaison between the Service Support team and internal stakeholders such as Carrier Relations, Account Managers, Development, and Product Teams while also managing interactions with customer contacts globally. This role ensures that customer requests and incidents are addressed in line with contracted SLAs and quality...

**VoC Close the Loop Specialist for Cairo & Manila** **What you do**: Key responsibilities will include, but are not limited to, the following: - Conduct and manage the Close the Loop call to survey detractors. - Promote the Customer Experience strategy and programme for the organisation. - Drive and promote a customer centric approach across the business...

**About dopay**: dopay is dedicated to transforming payroll and financial inclusion for businesses and workers in emerging markets. We’re looking for a skilled and technically proficient **Revenue Operations Specialist** to join our team. This role will play a critical part in optimizing our revenue operations across marketing, sales, and customer success...

Cairo, Egypt Category Supply Chain Management Posted Date 01/23/2025 Job Id 355979 Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry. As the world leader...

**Company Overview**: Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until...

As a Customer Service Specialist, you will monitor the performance of our customer service team from a strategic standpoint, without direct interaction with the team itself. Your primary responsibility will be to track and analyze service metrics, assess team performance, and provide management with insights and recommendations to drive improvement. Your...

Cairo, Egypt Category Supply Chain Management Posted Date 11/27/2024 Job Id 354711 Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry. As the world leader...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Routing Specialist** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Egypt Full-time Hybrid Model *** The Routing Specialist is responsible for developing and optimizing transportation routes to ensure efficiency, utilizing routing software to plan and adjust routes, and aiming to minimize transportation costs and improve delivery times....