Customer Success Specialist

**Company Overview**: IdealRatings Inc is a leading provider of financial, Islamic and ESG (Environmental, Social, and Governance) data solutions, empowering clients with critical insights that drive responsible investment decisions. With a commitment to innovation and excellence, we serve a global clientele, ensuring top-tier service and comprehensive data...

As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction, addressing post-purchase issues or concerns, and encouraging continued use, upsells, and referrals. You will work closely with customers to understand their needs, assist with deployment, provide training, handle support tickets, and maintain comprehensive...

**Job Purpose**: This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue...

Sr. Customer Success responsibilities include supporting customers as they transition from sales prospects, building close relationships, implementing new programs that will increase your business’ revenue potentials and minimize churn rates. 1. Establish clear client retention goals 2. Promote the value of the product through customer experience 3. Build...

**What You'll Do** As a Customer Success Manager, you play a crucial role in helping our customers adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. Your responsibilities...

**Customer Success Manager** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travelers all around the world. Today, Wego is used by...

**About Commvault** Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data...

Cairo - 1-3 years Experience - Business Operations & Support Services Department **About the job**: **Requirements and responsibilities** **Job Description**: - Develops Healthy Customer Relationship. - Acts as a Customer Advocate and point of contact. - Upsell services and products with the brand image and achieves expansion targets. - Review customer...

We are looking for a Petroleum Engineer to work in our Customer Success team, to ensure that our Middle East customers are delighted working with Tachyus. The right hire will present crucial petrotechnical information, train customer petroleum engineers how to use Tachyus software, and onboard new projects for clients. This role may involve occasional...

**Company Description** LI-remote This role is to support growth and customer retention in the Middle East and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along their DEX maturity journey of people, process, and technology by driving the adoption throughout the entire customer...

**UNLOCK** is hiring now for a "**Customer Success Manager**"! **UNLOCK** is an exciting AI Tech startup that is revolutionising the way companies find & work with services agencies. **Responsibilities**: - You will be responsible for enhancing the entire client journey with UNLOCK. - Create all the needed reports capturing client matches & clients...

We are looking for a** Customer Success Manager** to join our start-up. **About ZIWO** ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the Phone, WhatsApp, SMS... ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API...

Customer Success Hiring: Alkuttab.io is a platform specifically for Qur'an, Arabic, and Tajweed learning. Our platform connects parents and students with private tutors online, providing an outstanding learning experience. It has never been easier to find a certified tutor. Role Description This is a full-time hybrid role for a Customer Service...

Customer Success Hiring: Alkuttab.io is a platform specifically for Qur'an, Arabic, and Tajweed learning. Our platform connects parents and students with private tutors online, providing an outstanding learning experience. It has never been easier to find a certified tutor. Role Description This is a full-time hybrid role for a Customer Service...

London Stock Exchange Group (LSEG) is a global financial markets infrastructure and data provider, delivering insights, analytics, and data solutions to clients worldwide. At LSEG, we believe that data powers growth, and our Data & Feeds team is at the heart of delivering real-time, actionable insights to our customers. Role summary We are seeking a...

**About Zeal**: Zeal is addressing the critical challenge of untapped transactional data. At the moment, whenever a transaction is processed on a payment card machine, physical retailers have no idea who the paying customer is, unless they use a loyalty program. Think of when you go to a supermarket and you pay by card, unless you go to a supermarket that...

**Who Are We❓** - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...

WE ARE LOOKING FOR A NEW TEAM MEMBER IN CAIRO! JOIN US! An Associate Customer Success Manager (ACSM) plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing mentorship throughout the customer journey. Equal parts trusted advisor and product guide, the...

**About Us: - ** **Responsibilities** - Serve as the primary point of contact for pharmacy clients, understanding their needs and goals. - Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience. - Proactively identify opportunities for clients to optimize their use of our solutions. - Conduct regular...

Overview: **WELCOME TO SITA**: We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with...