Customer Order Specialist Intern

2 days ago


القاهرة, Egypt Signify Full time

Cairo, Egypt

Category

Supply Chain Management

Posted Date

11/27/2024

Job Id

354711

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a **Customer Order Specialist **your responsibilities will encompass the complete cycle from order receipt to delivery, along with the associated reporting tasks.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch

**What you’ll do**
- Verify order availability and draft delivery proposals, offering alternatives as necessary.
- Update order statuses and escalate any discrepancies.
- Review complex orders for technical and commercial accuracy.
- Handle special order cases, combined shipments, and address issues with items missing or not functioning on arrival.
- Oversee the digital sales order creation process.
- Conduct monthly reports on order receipts, deliveries, sales, and inventory levels.
- Confirm and validate sales orders by cross-referencing and checking for accurate information.
- Oversee sales orders from confirmation to delivery and dispatch.
- Maintain and manage customer data accurately.
- Address customer inquiries and resolve complaints through multiple communication channels.
- Coordinate manual order processes for intricate projects, ensuring timely milestone deliveries and billing.

**Your qualifications**
- Degree / Diploma in Supply Chain / Logistics
- Strong customer orientation
- Speed & Execution mindset.
- Communicates with impact.
- Graduate with Supply Chain
- Proficiency in **English, French, and Arabic** is a prerequisite for this position.



  • القاهرة, Egypt Signify Full time

    Cairo, Egypt Category Supply Chain Management Posted Date 01/23/2025 Job Id 355979 Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry. As the world leader...


  • القاهرة, Egypt Air Liquide Full time

    **How will you CONTRIBUTE and GROW?**: The Order Management Specialist will respond to customer inquiries in a timely and empathetic manner. also Identify the customer needs and provide solutions or recommendations. You will document and escalate customer feedback to relevant departments, Collaborate with team members to improve overall customer service and...


  • القاهرة, Egypt Coca-Cola Full time

    Job Summary: The purpose of this role is to handle the management and processing of transactional activity for the CRM team, including, but not restricted to, Order Entry, Documentation creation, Complaint handling, Delivery creation, Forecast entry and Invoicing. The key goal of the role is to satisfy the customers’ requirements in a consistent, efficient...

  • Order Administrator

    3 weeks ago


    القاهرة, Egypt Emerson Full time

    **Order Administrator - Egypt** Emerson is a global leader in technology and engineering, driving innovation to bring value for customers and shareholders. With our focus on the core business platform, Automation Solutions, we are well-positioned to meet the challenges of a dynamic and unpredictable marketplace. We are currently seeking an Order...


  • القاهرة, Egypt adidas Full time

    Purpose & Overall Relevance for the Organization: - A diverse role in the heart of the business as interface of adidas regional partners connecting them with internal planning team for a variety of commercial services such as managing partners’ portfolio from order to cash cycle, sales and operational planning to drive business excellence and brand...


  • القاهرة, Egypt adidas Full time

    Purpose & Overall Relevance for the Organisation: - This diverse role will be responsible for a variety of commercial services primarily managing regional partners portfolio (sample: B2B partners, Fashion Accounts..etc) from order to cash cycle with excellent sales and operational planning.- Key Responsibilities: - Excellent sales and operational planning...


  • القاهرة, Egypt Nestle Operational Services Worldwide SA Full time

    **POSITION SNAPSHOT** Title**:CSA/OFA Specialist** Company: NBS Location: Cairo **Position Summary**: **The role is responsible for the effective management of stock allocation and order fulfillment processes to enhance product availability and maximize customer service levels. This includes collaborating with cross-functional business partners to...


  • القاهرة, Egypt Parent ApS Full time

    (Remote Work) We are looking for a dedicated, resourceful, and friendly Technical Customer Support Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. If this...

  • P2p Specialist

    1 day ago


    القاهرة, Egypt Informa Global Support Full time

    **Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...


  • القاهرة, Egypt Foodics Full time

    **Who Are We❓**: - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...


  • القاهرة, Egypt CEQUENS Full time

    The Customer Support Specialist acts as a liaison between the Service Support team and internal stakeholders such as Carrier Relations, Account Managers, Development, and Product Teams while also managing interactions with customer contacts globally. This role ensures that customer requests and incidents are addressed in line with contracted SLAs and quality...


  • القاهرة, Egypt Vultara Inc. Full time

    As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction, addressing post-purchase issues or concerns, and encouraging continued use, upsells, and referrals. You will work closely with customers to understand their needs, assist with deployment, provide training, handle support tickets, and maintain comprehensive...


  • محافظة القاهرة, Egypt Rewaa Full time

    **Job Purpose**: The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, and ensure smooth adoption of our products and services. Rewaa prioritizes delivering an amazing customer experience and this is the...


  • القاهرة, Egypt Preply Full time

    **At Preply, we are unlocking human potential through learning.**: We believe learning with a great tutor is life-changing. That's why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global...

  • Renewal Specialist

    2 days ago


    القاهرة, Egypt DocuSign Full time

    **Company Overview**: Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until...


  • القاهرة, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**24180984 **Job Category**Engineering & Facilities **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Coordinate with other departments using telecommunications devices in order...

  • Purchasing Specialist

    2 weeks ago


    القاهرة, Egypt Chefaa Full time

    Chefaa is a leading digital health platform in Egypt, dedicated to providing customers with convenient access to pharmaceutical and non-pharmaceutical products. We are committed to improving healthcare accessibility and making a positive impact on people's lives. As a Purchasing Specialist at Chefaa, you will play a crucial role in sourcing, negotiating, and...


  • القاهرة, Egypt MTC WorkForce Egypt Full time

    **Project Summary**: MTC International Development Holding Company, LLC (MTC) was awarded the USAID-funded Workforce Egypt project on June 1, 2021. Workforce Egypt assists in transforming the technical and vocational education and training (TVET) system to produce the skills needed for a globally competitive Egyptian market, thereby creating sustainable...

  • Pos Specialist

    5 days ago


    القاهرة, Egypt Red Bull Full time

    **Company Description**: **ABOUT THE ROLE** As a POS Specialist at Red Bull Egypt, you will be under our Trade Marketing & Insights department working closely with the entire sales team to ensure our premium coolers are perfectly placed in the market. You will be responsible to manage the deployment, tracking, and optimization of our coolers ensuring they...


  • القاهرة, Egypt Vodafone Full time

    **Role Purpose**: The New position Internal Investigation Senior Specialist is responsible for conducting comprehensive investigations related to internal violations that impact the company and its customers. This role focuses on analyzing internal data and employee feedback to uncover system and process gaps, identify emerging interests and trends, and...