Customer Feedback Specialist

**Job Purpose**: The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, and ensure smooth adoption of our products and services. Rewaa prioritizes delivering an amazing customer experience and this is the...

As a Customer Service Specialist, you will monitor the performance of our customer service team from a strategic standpoint, without direct interaction with the team itself. Your primary responsibility will be to track and analyze service metrics, assess team performance, and provide management with insights and recommendations to drive improvement. Your...

Job Summary: The purpose of this role is to handle the management and processing of transactional activity for the CRM team, including, but not restricted to, Order Entry, Documentation creation, Complaint handling, Delivery creation, Forecast entry and Invoicing. The key goal of the role is to satisfy the customers’ requirements in a consistent, efficient...

**At Preply, we are unlocking human potential through learning.**: We believe learning with a great tutor is life-changing. That's why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global...

**Company**: Block Gemini Egypt **Position**: Onboarding Specialist **Role Overview**: We are looking for motivated and detail-oriented Onboarding Specialists to join our team. The role involves reaching out to limousine companies in California, introducing them to our ride-sharing platform, and guiding them through the onboarding process. This is a...

Quality Control Specialist at Mr. Tailor Fashion Retail, you will be responsible for ensuring that all garments meet our high standards of quality before they reach our customers. Your key duties will include inspecting materials and finished products, identifying defects, and coordinating with Tailors teams to address any quality issues. You will also help...

**How will you CONTRIBUTE and GROW?**: The Order Management Specialist will respond to customer inquiries in a timely and empathetic manner. also Identify the customer needs and provide solutions or recommendations. You will document and escalate customer feedback to relevant departments, Collaborate with team members to improve overall customer service and...

As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction, addressing post-purchase issues or concerns, and encouraging continued use, upsells, and referrals. You will work closely with customers to understand their needs, assist with deployment, provide training, handle support tickets, and maintain comprehensive...

(Remote Work) We are looking for a dedicated, resourceful, and friendly Technical Customer Support Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. If this...

**Job Summary**: The Solution sales specialist, who is dynamic and results-driven, will possess a strong background in selling software solutions and a proven track record of meetin and exceeding sales targets. As a Solution Sales Specialist, you will be responsible for driving revenue growth by identifying new business opportunities, building and nurturing...

The Customer Support Specialist acts as a liaison between the Service Support team and internal stakeholders such as Carrier Relations, Account Managers, Development, and Product Teams while also managing interactions with customer contacts globally. This role ensures that customer requests and incidents are addressed in line with contracted SLAs and quality...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

Cairo, Egypt Category Supply Chain Management Posted Date 01/23/2025 Job Id 355979 Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry. As the world leader...

At Sumerge, our UI/UX Specialists are pivotal in shaping user experiences that are intuitive, engaging, and impactful. We are dedicated to transforming our clients' digital products into immersive experiences that delight users while achieving business goals. As a UI/UX Specialist, you will collaborate closely with cross-functional teams, conducting user...

We are looking for a dynamic and detail-oriented **Product Specialist**with experience in IT and software development to join our team. In this role, you will collaborate with cross-functional teams to define, design, and deliver innovative products that meet market needs and exceed customer expectations. - **Product Strategy and Roadmap**: - Collaborate...

**About Taager** Taager is the first B2B startup focused on social sellers - Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection...

**Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region**designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With...

Rawaj-HCM, a leading player in the Human Capital Management sector, is actively seeking seasoned Business Development Specialists to contribute their expertise to impactful projects with our esteemed clients across the MENA region. **Job Context**:Business Development professionals are the driving force behind our client acquisition, leveraging their...

Cairo, Egypt Category Supply Chain Management Posted Date 11/27/2024 Job Id 354711 Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry. As the world leader...