IT Helpdesk Specialist

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Responsibilities**: - Acting as the first point in providing support in-house and at client locations (remote, onsite fill-in, or assignment). - Identifying inquiries/problems and providing support &updates to all users on progress and completion of requests focused on VIP/Senior Management in head office and other occasional local/regional sites. -...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**About Taager** **Daily responsibilities** - Providing support to End Users to ensure the highest level of service quality. - Follow up on all requests submitted on our IT helpdesk and ensure it's completion. - Troubleshooting IT-related problems - Hardware and Software. - Managing IT equipment and keeping stocks updated. - Maintenance of all conference...

**Role Profile**: - Billing helpdesk specialist are primarily responsible for addressing customer complaints, concerns and questions related to the billing of products and services. Usually process requests related to the payments of bills, billing schedules, payment methods and any other billing related concerns in a timely manner to minimize the adverse...

**Responsibilities**: - Acting as the first point in providing support in-house and at client locations (remote, onsite fill-in, or assignment). - Identifying inquiries/problems and providing support &updates to all users on progress and completion of requests focused on VIP/Senior Management in head office and other occasional local/regional sites. -...

**Job Description**: - Responsible for providing the first level of resolution in troubleshooting network, hardware, and software issues. - Responsible for providing on-time problem resolution. - Ability to work with different levels of knowledge and diagnose different problems. - Ability to identify the different problems which need escalation to different...

1) Handling network issues including hardware and software. 2) Support, document and monitor the IT Helpdesk. 3) Performing daily and monthly checklists and Reports. 4) Upgrading the network infrastructure. 5) Training new system users and setting up their accounts. 6) Configuring and enhancing servers. **Job Requirements** 1) Office365 Exchange...

Details Required Experience 5 Department Digital Solutions Career Level Position Location Cairo **Skills**: - Windows Excel English Networks troubleshooting Technical Support Team Work AWS Word MS Outlook Microsoft Office Active Directory Helpdesk Internet research and analysis Critical Thinking Azure SharePoint Microsoft Azure Requirements and...

Job Description Sutherland is seeking an attentive and goal-oriented person to join us as a Senior Specialist for IT. You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent transformation companies in the world,...

**Sr. IT VIP Support**providing IT support to CEO, Top Management, and Board Room preparation with the following responsibilities and qualifications. An excellent **Sr. IT VIP Support**must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be VIP and end user-oriented...

**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

**Project Description**: ***The WESE program is five-year USAID-funded project designed to engage, leverage, and partner with the private sector as well as public social service initiatives to encourage women’s participation in the workforce; generate demand for financial services; promote tailored, market-based solutions to women’s economic empowerment;...

**Job Description**: - Resolve level 1 incidents for users - Log all calls in a descriptive way for all tickets. - Identify, evaluate, and prioritize end-user problems and complaints - Analyze problems and formulate plans of resolution by utilizing available technical resources to solve end-user problems - Make sure all end users’ functionality is...

**Responsibilities**: - Serve as the first point of contact for end-users seeking technical assistance over the - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLAN's, DNS, Network Shares, Network...