IT Helpdesk Specialist

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Helpdesk Specialist** provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them. An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be...

**Role Profile**: - Billing helpdesk specialist are primarily responsible for addressing customer complaints, concerns and questions related to the billing of products and services. Usually process requests related to the payments of bills, billing schedules, payment methods and any other billing related concerns in a timely manner to minimize the adverse...

**Responsibilities**: - Acting as the first point in providing support in-house and at client locations (remote, onsite fill-in, or assignment). - Identifying inquiries/problems and providing support &updates to all users on progress and completion of requests focused on VIP/Senior Management in head office and other occasional local/regional sites. -...

**Responsibilities**: - Acting as the first point in providing support in-house and at client locations (remote, onsite fill-in, or assignment). - Identifying inquiries/problems and providing support &updates to all users on progress and completion of requests focused on VIP/Senior Management in head office and other occasional local/regional sites. -...

Details Required Experience 5 Department Digital Solutions Career Level Position Location Cairo **Skills**: - Windows Excel English Networks troubleshooting Technical Support Team Work AWS Word MS Outlook Microsoft Office Active Directory Helpdesk Internet research and analysis Critical Thinking Azure SharePoint Microsoft Azure Requirements and...

**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

1) Handling network issues including hardware and software. 2) Support, document and monitor the IT Helpdesk. 3) Performing daily and monthly checklists and Reports. 4) Upgrading the network infrastructure. 5) Training new system users and setting up their accounts. 6) Configuring and enhancing servers. **Job Requirements** 1) Office365 Exchange...

Job Purpose This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue...

**Sr. IT VIP Support **providing IT support to CEO, Top Management, and Board Room preparation with the following responsibilities and qualifications. An excellent **Sr. IT VIP Support **must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be VIP and end...

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position Summary & Key Areas of Responsibility - Position requires the ability...

-Job description **Why join us** **The Opportunity**: **Role Context;** - Excellent communication skills - Written & Verbal (French/English/Arabic). - Attention to detail - Proven track record of strong focus towards high levels of Quality and Customer Service - Ability to multi-task, depending on the criticality of the tasks. - Self-motivated and should...