Customer Care Decision Support Bp Associate Manager

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

At Kotn, we’re changing how things are created and consumed—crafting pieces only from the finest natural fibres, in ways that honour the people who make them and the places they’re made. We built Kotn from the ground up, working hand-in-hand with smallholder cotton farmers and every step of our supply chain to ensure the highest quality of life for...

Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. - Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains...

Description **JOB TITLE** Associate Manager - Seller Support | MAF Retail | Retail Corporate Egypt **ROLE SUMMARY** The Associate Manager - Seller Support is responsible for helping and support sellers operating on the marketplace platform. The primary objective is to ensure a seamless selling experience and optimize order fulfilment by addressing seller...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

Position: Customer Service Associate Reporting to: Customer Service Team Lead Location: Cairo, Egypt Contract: Full Time/Permanent Job Position Summary Responsible for responding to customer inquiries and resolving customer complaints. Also accountable for maintaining a high level of customer satisfaction through timely and correct order...

Description **JOB TITLE** Associate Manager, Customer Hub | MAF Properties | Development **ROLE SUMMARY** The Associate Manager, Customer Hub oversees contact center operations, ensuring high-quality customer service across various channels, and manages staff performance while analyzing customer insights to improve overall service delivery at Majid Al...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**We are Hiring Customer Care Agents at Teleperformance Egypt!** (English Accounts) - **Key Responsibilities**:_ - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. - Documenting...

Egypt (Cairo)- Sales- On-site- Leaders**YOUR NEW KEY RESPONSIBILITIES** - KAM works closely with Head of Key Accounts (HKA) & Modern Trade Sales Manager (MTSM) in devising the annual Business plan (BP). - Handling all assigned key accounts related KPIS, starting from contract signing as per CP to contract implementation and in store activation. - KAM are...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

WE ARE LOOKING FOR A NEW TEAM MEMBER IN CAIRO! JOIN US! An Associate Customer Success Manager (ACSM) plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing mentorship throughout the customer journey. Equal parts trusted advisor and product guide, the...

**Role Purpose**: Act as 1st line Associate Manager for all E-SOC-Services Nodes (Charging - Online Charging - VAS - Messaging - Payments) **Job responsibilities**: - Leading two First line teams (18 engineers) serving 5 domains (Charging - Online Charging - VAS - Messaging - Payments) as well as one back office team of 4 engineers. - Ensuring all service...

Egypt (Cairo)- Sales- On-site- Leaders**Job Purpose** Channel Manager (CM) works closely with Head of Key Accounts (HKA) & Modern Trade Sales Manager (MTSM) in devising the annual Business plan (BP).**What you will bring to the role - CMs are responsible of tracking the execution of the BP objectives for LKA channel KPIs including: - Implementing key...

**JOB SUMMARY**: Lead a multi-skilled production operations team in a pro-active, hands-on way, delivering all production related plant KBIs, BP commitments, production volume, team management from all aspects; while complying with all company requirements and local regulations across both operating shifts. He/She is responsible for improving and sustaining...

**What you do** Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing...