Customer Care Decision Support Bp Associate Manager

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

-Job description **Why join us?** To governs and oversees decision (credit) systems and credit bureau related Risks across the MENAT region. Leads the identification, assessment and monitoring of risks stemming from change management, process design and its associated downstream impacts. Creates and assesses policy, conducts testing and independent...

**About AllCare**: At AllCare, we provide personalized primary care delivered directly to facilities across California. Our dedicated concierge service simplifies medical coordination, allowing care teams to focus on what matters most—caring for their residents. We are committed to improving patient experiences and outcomes through seamless scheduling,...

**Role Purpose**: We are looking for a Customer Care Representative who will be able to accept ownership for effectively answering our customers’ inquiries; keeping customer satisfaction at the core of every decision and behavior. You will be working from Egypt, supporting our Vodafone customers based in the UK. **We offer...** - Global exposure in an...

Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. **Requirements**: - Bachelor Degree from a reputable university. - 1 - 2 years of relevant experience preferably in customer service related role. - Experience in medical center, customer service or related experience in...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**: Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

**Job Description**: We are looking for graduates to kick start their career as ‘Customer Care Advisors’ at Vodafone Egypt by learning from the best in the field and the # 1 Telecommunications operator in Egypt. You will be starting off as Vodafone staff since day one with all the special benefits that come with it, also you will get the right exposure...

**Join Us**: At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding...

**What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in Egypt - Minimum qualification of a high school degree - Passed - Strong communication skills in [English & Arabic] (both written and oral fluency) - Experience working with a computer - The availability to work varying shifts from Monday to Sunday within our...

**We are Hiring Customer Care Agents at Teleperformance Egypt!** (English Accounts) - **Key Responsibilities**:_ - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. - Documenting...

**Role Description** This is a **full-time on-site** role in **New Cairo** for a Customer Care representative. The role includes tasks related to customer satisfaction, support, and communication on a day-to-day basis. **Location: New Cairo (5th settlement), Cairo** **Qualifications** - Fluency in English - Required English level: B2/C1 - Customer Service...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. - Demonstrated ability to build, develop and handle a group of people - Ability to support Business and provide solutions to customer pain points - Ability to handle complex and ambiguous scenarios - Ability to organize, prioritize and schedule...

For graduates with higher qualifications and completion of the army/exemption Good in Arabic & English (Reading, Writing & Oral) Job Requirements- University Degree is a must preferable in business administration, commerce or PR. - Area of experience: Customer Care/Contact center **Skills**: - Customer Service Job poster Albadr company

**What you do** Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing...

**Role purpose**: - Project Manager to co-ordinate the plan, associated documentation, and delivery of projects against deadline and delivery KPIs in the customer value hub spanning the Care and Business _VOIS. Typical projects would include: - Design the overall program plan construct with decomposition into required workstreams, manage the delivery...

**Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

At JTI we celebrate differences, and everyone truly belongs. **46,000 people from all over the world** are continuously building their unique success story with us.** 83% of employees feel happy**working at JTI. To make a difference with us, all you need to do is bring your **human best.** **Regional Consumer Care Lead** The Global Consumer Care is...

**Role Description** This is a full-time on-site role for a Customer Service Agent at Teleperformance located in New Cairo. The Customer Service Agent will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer service on a day-to-day basis. **Location: New Cairo (5th Settlement),...