Customer Service Team Manager

Premier Fitness is a leading name in the fitness industry, dedicated to promoting a healthy and active lifestyle. We are seeking a motivated and customer-focused individual to join our team as an Expert Customer Service Representative. This is an exciting opportunity to contribute to our mission from the comfort of your own home! **Job Role &...

Description **JOB TITLE** Customer Service Team Leader | MAF Properties | Shopping Malls **ROLE SUMMARY** The position is responsible to supervise the Customer Service Team including efficient management of the Information Desk / booth ensuring that all customer service related activities are carried out in accordance with the prescribed policies and...

7-10 Years of experience **Location**: Cairo, Egypt **Category**: Customer Care **Qualifications**: - 7 to 10 years of experience in customer service management, preferably in the appliances or instruments industries. - Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is a plus. - Experience using CRM...

**Job Title**: Customer Services (Call Center) Manager **Company**: Elegant Public Services **Location**: Nozha, Cairo **About Us**: Elegant Public Services is an international consultancy firm dedicated to guiding clients through the most suitable immigration and educational pathways. We assist in preparing their files to start the process and support...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

**Votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives. Job Outline: - Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. Ensure...

**Votre rôle**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...

**Votre rôle**: - Holds accountability for the Quality of solutions (LAN, UC, SD-WAN, etc.) provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Works hand-in-hand with operational teams to ensure effective delivery of services...

**Company Description** Homzmart** is an eCommerce platform that sells home furniture, goods and also an end to end community connects home professionals with homeowners who can browse home designs, furniture, accessories, and products and also can find reviews, referring professionals, take advice from professionals and read articles about home...

**Job Summary**: The Customer Service Representative (CSR) is responsible for providing exceptional customer service and support to clients, addressing their inquiries, concerns, and resolving their issues in a timely and efficient manner. The CSR acts as the primary point of contact for customers, ensuring a positive and memorable experience with the...

We are seeking a motivated and customer-focused individual to join our team as a **Customer Service Representative** in the telecommunications sector. In this role, you will be responsible for delivering excellent customer service by resolving inquiries, troubleshooting technical issues, **Key Responsibilities**: Troubleshoot and resolve customer issues,...

**Vacancy**: **Job title** - Customer Service Officer**Department** - Sales**Close date** - 30th Nov 2024**Location** - Cairo*** **Job description**: **Job description** - ct as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency to ensuring...

**Purpose of the Job**: Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels. - Deliver exceptional service, resolve inquiries promptly, and exceed customer expectations to build lasting relationships - Actively listen to customer concerns, identify...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

Job Summary The role is responsible for the end-to-end Order To Cash process in order to ensure on-time order fulfilment in Business-to-Business support at country or regional level, and Order to Cash project management as a country or regional superuser with in-depth expertise. This position’s career path continues an individual contributor, not the...

7-10 Years of experience **Location**: Cairo, Egypt **Category**: Customer Care **Qualifications**: - 7 to 10 years of experience in service and maintenance management with a technical or engineering background. - Bachelor’s degree in Engineering, Technical Management, or a related field. - Extensive experience in the appliances industry is required. -...

Position: Customer Service Associate Reporting to: Customer Service Team Lead Location: Cairo, Egypt Contract: Full Time/Permanent Job Position Summary Responsible for responding to customer inquiries and resolving customer complaints. Also accountable for maintaining a high level of customer satisfaction through timely and correct order...