Customer Service Manager

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities related to the Loan Department. **Benefits**: - Unlimited bonus In US $. - High Basic Salary. - Total salary (Basic + Bonus) could reach up to 20,000 ++. - Location: 90th Street, Fifth Settlement, New Cairo,...

**ServiceFirst**is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. **What you’ll do**: **A Customer Service Representative - Collection** is an individual who specializes in the collection of outstanding debts...

**Votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

**Votre rôle**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...

Coordinate services for customers who have encountered travel emergencies (ex: assist with replacements of travel documents like passports, lost luggage etc.) - Coordinate concierge services in accordance with customer's service benefit, booking arrangements as requested. Job Requirements - Good working knowledge of Windows. - Problem solving,...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. - Demonstrated ability to build, develop and handle a group of people - Ability to support Business and provide solutions to customer pain points - Ability to handle complex and ambiguous scenarios - Ability to organize, prioritize and schedule...

**Job Overview** We are seeking a Customer Service Representative to join our team and provide exceptional service to our clients. This role involves assisting customers with their inquiries, resolving issues, and ensuring customer satisfaction. **Duties** - Provide information about products or services - Process orders and returns - Upsell additional...

**Customer Service Representative** **Sutherland Global Services** Sutherland Global Services is seeking talented individuals to join our dynamic customer service team. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients' customers. **Responsibilities**: - Handle inbound calls - Resolve customer...

**Position Overview**: The Junior Customer Service Representative will provide front-line support to customers, handle inquiries, and ensure excellent service delivery while maintaining high customer satisfaction levels. **Key Responsibilities**: - Respond to customer inquiries via phone, and chat platforms. - Process customer requests, returns, and...

**JOB DESCRIPTION** - Handle and resolve customer complaints in a professional and timely manner, escalating issues when necessary. - Assist customers with order placement, payment issues, product questions, and delivery tracking. - Manage returns, refunds, and exchange requests in accordance with company policies. - Provide accurate and comprehensive...

Respond to customer inquiries via phone and webchat, providing friendly and helpful assistance. - Ensure excellent customer experience by promptly addressing queries and resolving issues. - Process customer orders via webchat, assisting them through our website Job Requirements - Strong communication skills with fairly good English (for some customers on...

Job description JOB TITLE: Customer Service Specialist LOCATION: New Cairo / Mohandeseen Cairo, Egypt (on site) LANGUAGE: English ABOUT THE COMPANY: - Teleperformance Egypt is a leading provider of customer service solutions, serving some of the world's most prestigious brands across a wide range of industries. ABOUT THE JOB: JOB REQUIREMENTS: -...

**Role Description** This is a full-time on-site role for a Customer Service Agent at Teleperformance located in New Cairo. The Customer Service Agent will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer service on a day-to-day basis. **Location: New Cairo (5th Settlement),...

Job description JOB TITLE: Customer Service Specialist LOCATION: New Cairo / Mohandeseen Cairo, Egypt (on site) LANGUAGE: English Teleperformance is hiring now ✨✨ english accounts **Benefits**: - Salary Ranges from 6250 up to 14000 LE NET INCLUDING KPIs in Euros - Overnight allowance: 1,000. - 10% Increase on Basic after 6 Months + 5% Increase on...

As a Customer Service Specialist, you will monitor the performance of our customer service team from a strategic standpoint, without direct interaction with the team itself. Your primary responsibility will be to track and analyze service metrics, assess team performance, and provide management with insights and recommendations to drive improvement. Your...

Job Description: Customer Service Representative Company Overview City Scale is a leading provider of engineering models and maquettes, dedicated to delivering high-quality products and exceptional service to our clients in various industries, including architecture, engineering, and design. We pride ourselves on our innovative solutions and commitment to...

Strong problem-solving skills. - Proficiency in Microsoft Office (Excel, Word, etc.). Job Requirements Strong communication and interpersonal skills. - Previous experience in customer service or related fields is a plus. **Skills**: - strong communication Job poster SMS company

**Role Description** This is a **full-time on-site** Customer Service role located in **New Cairo**. The Customer Service representative will be responsible for resolving customer inquiries, providing product information, and ensuring customer satisfaction through effective communication and problem-solving. **Qualifications** - Fluency in English is a...