Customer Service Representative
2 days ago
Job description
JOB TITLE: Customer Service Specialist
LOCATION: New Cairo / Mohandeseen Cairo, Egypt (on site)
LANGUAGE: English
Teleperformance is hiring now ✨✨
english accounts
**Benefits**:
- Salary Ranges from 6250 up to 14000 LE NET INCLUDING KPIs in Euros
- Overnight allowance: 1,000.
- 10% Increase on Basic after 6 Months + 5% Increase on Basic after 1 Year of Hiring.
- Free Transportation 24/7.
- Medical Insurance.
- Social insurance.
- Career path and promotions.
- VPN line provided.
- Gym access.
JOB REQUIREMENTS:
- Fluent in English with excellent verbal and written communication skills
- service experience or related field is preferred
- Strong problem-solving and decision-making skills
- Ability to multitask, prioritize, and manage time effectively
- Availability to work flexible hours, including weekends and evenings
- Proficient with MS Office, internet browsing, and typing
JOB RESPONSIBILITIES:
- Respond to customer inquiries and complaints via phone or chat
- Provide accurate and timely information to customers.
- Escalate issues to appropriate departments or managers as needed.
- Document customer interactions and maintain accurate records.
- Ensure customer satisfaction by providing high-quality service.
Grads/undergrads/Gap years/Dropouts are welcome to apply.
Pay: E£6,250.00 - E£14,000.00 per month
Application Question(s):
- Are you ok with rotational shifts ?
- Are you a Cairo resident ?
- Do you have a valid Egyptian ID ?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (required)
-
Customer Service Representative
1 month ago
القاهرة, Egypt Premier Fitness Service Full timePremier Fitness is a leading name in the fitness industry, dedicated to promoting a healthy and active lifestyle. We are seeking a motivated and customer-focused individual to join our team as an Expert Customer Service Representative. This is an exciting opportunity to contribute to our mission from the comfort of your own home! **Job Role &...
-
Customer Service Representative
1 month ago
القاهرة, Egypt Outservingplus Full timeWe are seeking a motivated and customer-focused individual to join our team as a **Customer Service Representative** in the telecommunications sector. In this role, you will be responsible for delivering excellent customer service by resolving inquiries, troubleshooting technical issues, **Key Responsibilities**: Troubleshoot and resolve customer issues,...
-
Customer Service Representative
1 month ago
القاهرة, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for a Customer Service Representative for one of our partners, a multinational bank. **Responsibilities**: - Answers (or makes) phone calls from customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. - Delivers what is...
-
Customer Service Representative
7 days ago
القاهرة, Egypt Teleperformance Full timeWe are Hiring Customer Service Representatives at Teleperformance Egypt! (English Account) Key Responsibilities: - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. - Documenting...
-
Customer Service Representative
1 month ago
القاهرة, Egypt Tafaseel Full time**Job Summary**: The Customer Service Representative (CSR) is responsible for providing exceptional customer service and support to clients, addressing their inquiries, concerns, and resolving their issues in a timely and efficient manner. The CSR acts as the primary point of contact for customers, ensuring a positive and memorable experience with the...
-
Customer Service Representative
1 week ago
القاهرة الجديدة, Egypt Teleperformance Full time**Role Description** This is a full-time on-site role for a Customer Service Representative. The role will involve delivering excellent customer service, handling customer support inquiries, ensuring customer satisfaction, and fulfilling customer service objectives. **Location** - New Cairo, 5th Settlement **Requirements**: - Fluency in English is a must...
-
Customer Service Representative
1 month ago
القاهرة, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives in Cairo - Highest Net salary in the market (13,200 BASIC NET + KPIs + Night shift allowance). - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week -...
-
Customer Service Representative
4 weeks ago
القاهرة, Egypt IBM Full timeIntroduction Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. If solving problems and helping...
-
Customer Service Representative
2 weeks ago
القاهرة, Egypt Tafaseel Full time**Job Summary**: The Customer Service Representative (CSR) is responsible for providing exceptional customer service and support to clients, addressing their inquiries, concerns, and resolving their issues in a timely and efficient manner. The CSR acts as the primary point of contact for customers, ensuring a positive and memorable experience with the...
-
Customer Services
1 month ago
القاهرة, Egypt Pepla Full timePepla is looking for a customer service representative We have Two vacancys Morning shifts in the office ( Dokki ) - Cairo Night shift from home. Working hours:From Sunday to Thursday, working the morning shift from 9 to 5 pm The night shift will be from Sunday to Thursday, from 6 pm to 12 am, and on Friday and Saturday for full days. Job...
-
Arabic Customer Service
4 months ago
محافظة القاهرة, Egypt NAOS Solutions Full time**Arabic Customer Service Representative at NAOS Solutions**: NAOS Solutions is seeking a skilled Arabic Customer Service Representative to join our Customer Service department. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Arabic-speaking clients. **Job Requirements: Arabic Customer Service...
-
English Customer Service Representative
1 month ago
القاهرة, Egypt Teleperformance Full timeTeleperformance Egypt is hiring English Speakers B2 / B1+ as a Customer Support Representatives [Chat/ Voice ]. - No experience is required! ■Our Benefits: ◇Salary From 6250 K Up to 15K net salary, including KPIS based on your English Pronunciation. ◇Social insurance. ◇Medical coverage is up to 400K per year. ◇ VPN Line. ◇Premium Card. ◇5% to...
-
Customer Services Representative
1 month ago
القاهرة, Egypt International Flavors & Fragrances Full timeJob Summary The role is responsible for the end-to-end Order To Cash process in order to ensure on-time order fulfilment in Business-to-Business support at country or regional level, and Order to Cash project management as a country or regional superuser with in-depth expertise. This position’s career path continues an individual contributor, not the...
-
Customer Service Representative
1 week ago
القاهرة, Egypt Teleperformance Full timeThe vacancy is a Contact Center Representative in Egypt for one of our projects, as we are hiring for different projects in which you will be assigned depending on your English level during the second interview. The shift is 9 hours rotational including a 1 hour break & 2 days off rotational as well. Last shift for females ends at 2 AM. The work location...
-
Customer Service Specialist
1 month ago
القاهرة, Egypt Teleperformance Full time**Company Description** Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world's best brands streamline their business operations in meaningful and sustainable ways. With a global scale and local presence, we are committed to being a force of good in supporting our...
-
Customer Support Representative
4 weeks ago
القاهرة الجديدة, Egypt Teleperformance Full time**Salary**: - 14000 l.E **Requirements**: - Fluent English Level (B2) - Flexible with working fixed shifts and working at New Cairo - Typing Speed must be not less than 40 WPM - Graduates ONLY (with at least 6-9 months experience in Customer Service) **Benefits**: - Morning Shift. - Location New Cairo. - Transportation provided. - Medical & Social...
-
Customer Service
1 month ago
القاهرة, Egypt genius agency Full timeWe are hiring immediately customer service representative job for English B2 “October or Maadii” salary up to 15K French salary up to 20K Italian salary up to 20K German salary to to 30K Portuguese salary up to 36K Turkish salary up to 29K Hebrew salary up to 40K Other languages MUST have B1 English level - 5 working days - 2 days off - 9 working...
-
Customer Representative Sales
7 days ago
القاهرة, Egypt MSD Full timeOur Territory Representatives interact face to face with our customers, understand their needs and consult to offer the right solutions. We work collaboratively in Field Sales Teams and play a critical role in supporting our customer centric business model. The opportunities for the Customer Representative include but are not limited to field sales to...
-
English Customer Service Representative
4 weeks ago
القاهرة, Egypt Teleperformance Full timeob description**Company Description** Teleperformance is a global digital business services company that delivers advanced, digitally-powered services to streamline businesses. With a global scale and local presence, Teleperformance supports its communities, clients, and the environment. We strive to make a meaningful and sustainable impact in the...
-
Customs Broker
2 weeks ago
القاهرة, Egypt UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...