Msi Center Customer Service Manager

**Job Title**: Customer Services (Call Center) Manager **Company**: Elegant Public Services **Location**: Nozha, Cairo **About Us**: Elegant Public Services is an international consultancy firm dedicated to guiding clients through the most suitable immigration and educational pathways. We assist in preparing their files to start the process and support...

customer service ( Arabic Call center ) - location ; Abbasia - No Exp Needed - Full paid Training Period - Rotational Shifts Max 1:00 Am - Salary : 5500 LE **Job Types**: Full-time, Contract, Internship Pay: From E£5,000.00 per month

Premier Fitness is a leading name in the fitness industry, dedicated to promoting a healthy and active lifestyle. We are seeking a motivated and customer-focused individual to join our team as an Expert Customer Service Representative. This is an exciting opportunity to contribute to our mission from the comfort of your own home! **Job Role &...

A BPO (Business Process Outsourcing) Contact Center Manager is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers and ensures that service level agreements are met or exceeded. **Key Responsibilities**: - ** Team Management**: Recruit, train, and develop a team...

**Job Requisition ID**:165027 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

7-10 Years of experience **Location**: Cairo, Egypt **Category**: Customer Care **Qualifications**: - 7 to 10 years of experience in service and maintenance management with a technical or engineering background. - Bachelor’s degree in Engineering, Technical Management, or a related field. - Extensive experience in the appliances industry is required. -...

**Job Summary**: The Customer Service Representative (CSR) is responsible for providing exceptional customer service and support to clients, addressing their inquiries, concerns, and resolving their issues in a timely and efficient manner. The CSR acts as the primary point of contact for customers, ensuring a positive and memorable experience with the...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

**Votre rôle**: Mission: Part of the “Communication Services Business line”, the Global Professional Services (GPS) department mission is to develop and maintain innovative, sustainable and transversal Digital and Professional Services offers and capabilities to support all types of telco/digital integrated solutions shaped in the zones (Sales Channels)...

**Customer Service Representative** **Sutherland Global Services** Sutherland Global Services is seeking talented individuals to join our dynamic customer service team. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients' customers. **Responsibilities**: - Handle inbound calls - Resolve customer...

**Join our dynamic team in New Cairo!** We are seeking highly motivated and fluent English speakers to join our growing call center team in New Cairo, 5th Settlement. **What we offer**: - Competitive salary ( Net EGP 13,500 - 17,000) - Paid training - Social and medical insurance - Transportation provided **Key Responsibilities**: - Handling inbound and...

5-7 years of overall experience and 3-4 years of supervisory exposure in managing a team size of 25-30 associates. - Demonstrated ability to build, develop and handle a group of people - Ability to support Business and provide solutions to customer pain points - Ability to handle complex and ambiguous scenarios - Ability to organize, prioritize and schedule...

**Overview** **Duties** - Assist customers with product information, account inquiries, and issue resolution - Conduct data entry and maintain customer records accurately - Perform outbound calling to follow up on customer concerns or inquiries - Collaborate with other departments to ensure timely resolution of customer issues - Communicate effectively with...

**Job Summary**: The Customer Service Representative (CSR) is responsible for providing exceptional customer service and support to clients, addressing their inquiries, concerns, and resolving their issues in a timely and efficient manner. The CSR acts as the primary point of contact for customers, ensuring a positive and memorable experience with the...

Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to streamline the operations of the world’s best brands. With a global scale and local presence, we are committed to supporting our communities, clients, and the environment. Role Description This is a full-time on-site role for a...

Description **JOB TITLE** Associate Manager, Customer Hub | MAF Properties | Development **ROLE SUMMARY** The Associate Manager, Customer Hub oversees contact center operations, ensuring high-quality customer service across various channels, and manages staff performance while analyzing customer insights to improve overall service delivery at Majid Al...

**Job Summary**: The Contact Center Team Lead is responsible for managing and overseeing the daily operations of a team of customer service representatives (CSRs) within the organization's contact center. This role serves as the primary point of contact for the team, ensuring efficient workflow, high-quality customer service, and continuous performance...

7-10 Years of experience **Location**: Cairo, Egypt **Category**: Customer Care **Qualifications**: - 7 to 10 years of experience in customer service management, preferably in the appliances or instruments industries. - Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is a plus. - Experience using CRM...

**Votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

**Votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...