Arabic/english Customer Service Representative

4 months ago


القاهرة, Egypt NAOS Solutions Full time

Respond to customer inquiries and resolve issues promptly and professionally
- Communicate effectively in both Arabic and English
- Provide accurate information about products and services
- Ensure customer satisfaction through excellent service delivery
- Collaborate with team members to improve overall customer experience

**Requirements**:

- Native Arabic Speaker
- Advanced-Fluent English Speakers
- Experience in customer service roles, preferably in a contact center environment
- Strong communication skills and the ability to empathize with customers
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
- Flexibility to work in shifts, including weekends and holidays
- Proficiency in using customer service software and tools
- Positive attitude and a willingness to learn and adapt

If you are fluent in Arabic, have a good command of English, possess strong communication skills, and have a passion for delivering top-notch customer service, we would love to hear from you. Join NAOS Solutions and be part of a dynamic team dedicated to exceeding customer expectations.



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