Customer Service Representative
3 months ago
We are seeking a motivated and customer-focused individual to join our team as a **Customer Service Representative** in the telecommunications sector. In this role, you will be responsible for delivering excellent customer service by resolving inquiries, troubleshooting technical issues,
**Key Responsibilities**:
Troubleshoot and resolve customer issues, including service outages, connectivity problems, and billing discrepancies, in a timely and professional manner.
Maintain a deep understanding of the company's telecommunications products and services to assist customers effectively and recommend upgrades or additional services when appropriate
Work closely with other customer service representatives, technical support teams, and management to ensure smooth operations and customer retention.
Pay: E£15,000.00 per month
**Language**:
- English (required)
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