Customer Service Representative
7 days ago
We are Hiring Customer Service Representatives at Teleperformance Egypt
(English Account)
Key Responsibilities:
- Responding to customer inquiries via phone and providing accurate information.
- Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively.
- Documenting customer interactions and feedback for future reference.
- Collaborate with other departments to resolve issues and enhance the customer experience.
**Requirements**:
**Fluency in English is a must.**
**Grads/Undergrads can apply.**
**Shift is 9 hours rotational (including 1 hour break) with 2 days off.**
**Transportation is Provided from multiple points across Cairo and Giza.**
**Salary: Up to 15K, including KPIs (calculated in Euro equivalent).**
**Benefits**:
**Social and medical insurance (up to 400k coverage per year).**
**Career development through internal programs and courses.**
**Overnight allowance.**
**Gym access.**
**Discounts at various well-known stores and brands across Egypt.**
**Career path you can easily get promoted after 6 Months.**
LOCATION: New Cairo/Mohandseen.
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