Commercial Operations Manager
2 weeks ago
**Responsibilities**:
- Oversee operational activities at every level & ensuring all operations are carried on in an appropriate, cost-effective way
- Improving operational management systems, processes and best practices
- Formulate strategic and operational objectives & examine financial data to improve profitability
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Develop, implement, and review operational policies and procedures.
- Help promote a company culture that encourages top performance and high morale.
- Oversee budgeting, reporting, planning, and auditing.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
- Actively pursue strategic and operational objectives
- Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost, eliminate errors, and deliver excellent customer service
- Partner with cross-functional support teams in improving the proprietary tools and systems
- Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
- Ability to respond quickly to a shifting reality and adjust initiatives and priorities accordingly
**Requirements**:
- Bachelor's degree in business administration, management or accounting
- +7 years of Experience, with a minimum of 2 years in a managerial role.
- Data driven decision making mentality and sound business judgment through strong analytical thinking
- Knowledge of organizational effectiveness, financial management and operations management.
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Strong project management skills
- Excellent leadership & communication skills
- Highly trained in conflict management and business negotiation processes
- Ability to take initiative and prioritize in a constantly-changing work environment
- Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
- Ability to build consensus and relationships among managers, partners, and employees.
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