Operations Director
1 week ago
**Job Summary**
**Primary Roles and responsibilities**:
- Ensure delivery and quality timeliness of all operational projects in accordance with compliance with company and industry standards (ISO 27001, GDPR, etc ) **AT SCALE.**:
- Continuous cost improvement initiatives** across all services.**:
- Design and build reporting structure for the department to facilitate oversight and decision making
- Create and **implement** processes and SOPs to enable **sustainable** growth
- Lead and scale teams in a high-performance, **positive** culture.
- Coaching, mentoring and** upskilling** the team in alignment with our culture and values.
**Qualifications**:
- 15+ years of relevant experience in operations. Tech/services industry recommended
- Has managed a team of 3-4 managers in their current/last role
knowledge as appropriate and transfer knowledge to others
- Proficiency in PowerPoint and Excel (and G-suite) is a must for creating compelling
slideware and running data analytics for executive presentations
- Ability to hustle with a ‘get-things-done attitude
**Optional**:
- Previous work in a rapidly scaling startup environment is a plus
- Bachelor’s degree in business or similar specialization; MBA a plus
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